
Matthew Sands
Finance Manager
Russ Darrow Chrysler Dodge Jeep RAM of Madison
3502 Lancaster Dr
Madison, WI 53718
6 Reviews
Write a Review6 Reviews of Matthew Sands
April 17, 2025
Website sucks, kept changing incentives. Staff interactions were good on a face to face vehicle review. Staff interactions were good on a face to face vehicle review. More

Other Employees Tagged: Adam Odor, Parker Rogalla
April 10, 2025
Scumy finance manager will change loan length to make warranty look better. They charge you $300 for “complimentary oil changes”. Then when you ask about the price they tell you they had to put a number warranty look better. They charge you $300 for “complimentary oil changes”. Then when you ask about the price they tell you they had to put a number there but didn’t actually charge you. Then when you get the loan statement they actually did charge you. Vehicle had an oil leak, damage belts and seized belt tensioner, despite Wisconsin Buyer Guide saying otherwise. Just make sure you do a GOOD job looking over the vehicle first! unfortunately I didn’t notice these issues until the day after purchasing the vehicle ($700 in repairs.) I’ve contacted them 4 times asking if they would help cover some of the costs and they keep making excuses as to why they haven’t helped cover the cost yet. We’ll see what happens, it’s been three weeks so not looking good. Daniel Wallner was pretty decent. Rest of the crap brought down his rating too though. Chris tried to go to bat for me with some issues with my local service center recommending services that weren’t needed. Will update after situation is resolved. More
Other Employees Tagged: Christopher Riedasch, Daniel Wallner
March 29, 2025
Great ! ! Bob was low key, friendly & very informative. Everyone I interacted with was very nice. ! Bob was low key, friendly & very informative. Everyone I interacted with was very nice. More
Other Employees Tagged: Robert Phillips, Christopher Riedasch
February 07, 2025
Thank you for an enjoyable purchase experience. I love my Jeep. Exactly what I was looking for. I love my Jeep. Exactly what I was looking for. More
Other Employees Tagged: Christopher Riedasch, Daniel Wallner
February 03, 2025
Good salesman, supporting team too slow, disorganized and not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no apparent missions. More
Other Employees Tagged: Robert Phillips, Tyler Johnson, Krisha Saley, Robert Reid, Carissa Ferguson




