Matthew Pilkington

Did an online trade appraisal and received a very good value. In fact, I was quite surprised. I knew deep down this value would not stand so I proceeded to start the purchase process on a new truck anyway value. In fact, I was quite surprised. I knew deep down this value would not stand so I proceeded to start the purchase process on a new truck anyway. I was told the trade value was too high and they would have to adjust. When it came back, I found that it was way too low. After conversations with the General sales Manager (Matthew Pilkington), he explained how the programs they use don’t work as well with newer model and low mileage vehicles was the reason for such a discrepancy. After he calmed me down, it was determined that we both still wanted to work out a deal. In doing so, we settled on a very fair, trade value and a deal was made. A lot of extra work was involved as the vehicle was in transit and it took persistence to get the vehicle to the dealership before the end of the promotional period. I was very surprised that he stepped up like he did and took ownership for a flawed program that caused this issue. We continued the purchase process and successfully purchased the vehicle. He worked with me the whole time and saw me though every aspect of the process. He went above and beyond to make my car buying experience as positive and enjoyable as it should be. It was a coordinated effort by a lot of team members to get this deal done. This gentleman, and the rest of the Ewing staff, are the real deal. More

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My husband and I stopped and Ewing Buick-GMC without an appointment to look at a used vehicle. We met Oscar out on the lot and he jumped right in to help us. He was open and transparent the whole time. appointment to look at a used vehicle. We met Oscar out on the lot and he jumped right in to help us. He was open and transparent the whole time. After some discussion he was able to get us the price we wanted. So our non-urgent shopping turned into driving the vehicle home the same day. The experience and service were outstanding!! We highly recommend and give a big thank you to Oscar, Matthew, and Austin. More

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Oscar was outstanding, very knowledgeable and super helpful! Low pressure sales approach and was there to answer any questions we had. helpful! Low pressure sales approach and was there to answer any questions we had. More

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You and Buick GMC highly recommend very professional staff keep up the good work thanks again great staff assistant manager James Bearden Great staff outstanding staff keep up the good work thanks again great staff assistant manager James Bearden Great staff outstanding More

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Oscar did an excellent job. He provided superior customer service throughout the entire process. Great! service throughout the entire process. Great! More

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I found my vehicle online then worked with Dan, Oscar, Matthew in sales and David in finance. All were very helpful and responsive to any requests. Matthew in sales and David in finance. All were very helpful and responsive to any requests. More

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Great Team At Ewing Buick GMC. I found a 2018 Buick Envision online. Great communication from the whole team handling the purchase from Las Vegas. Dan was extremely helpful doing walk around video. Jas Envision online. Great communication from the whole team handling the purchase from Las Vegas. Dan was extremely helpful doing walk around video. Jason helped with the financial side and dealing with my bank. Matthew was great getting final check on the vehicle. Great support all the way around from this team. Nothing like Buying a vehicle in Texas over the phone on a Thursday and Receiving the vehicle in Las Vegas on Sunday. Thank you Ewing Buick GMC for an amazing job! More

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Great store fast process. Great salesman Aaron Morgan was awesome he kept my wife and I involved in the deal which doesn’t happen often. Best experience with a finance department also! awesome he kept my wife and I involved in the deal which doesn’t happen often. Best experience with a finance department also! More

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I purchased an Encore Buick at Ewing last week. Having been extremely happy with my buick, I decided I would get a smaller buick and it was great. been extremely happy with my buick, I decided I would get a smaller buick and it was great. More

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Austin is very knowledgeable of all product lines. An expert with Buick and GMC with plenty of knowledge of the competition. Wether you’re buying new or used he’s the man to go to! All the managers are g expert with Buick and GMC with plenty of knowledge of the competition. Wether you’re buying new or used he’s the man to go to! All the managers are great! all very welcoming and easy to deal with! No BS straight forward. More

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