29 Reviews
Write a Review29 Reviews of Matthew Palmer
August 29, 2024
Great job the work they do is really impressive. Highly recommend to anyone that gets a Kia Highly recommend to anyone that gets a Kia More
Other Employees Tagged: Dana Peege, Matt Rettinger, Juan Restrepo, Emilio Rodriguez, Luis Otero, Dave Rabias, Kyle Smith, Andrew Selig, Karen Reyes
July 23, 2024
We came in due to some recalls that needed to be taken care of we also had a concern about one of my tires that was plugged at our last service appointment, the tech told us there was no leak. We explaine care of we also had a concern about one of my tires that was plugged at our last service appointment, the tech told us there was no leak. We explained the cars tire sensor was indicating there is a leak and even shower on the sensor the rear passenger side tire is low. Nothing was done to the tire, they rotated them putting the leaking rear passenger tire on the front drivers side. The sensor is showing the the tire with the plug that was rotated to the front drives side is leaking and low on air. So now I have return on Wednesday the 24th at 2 pm and spend more of my my time when it very easily been taken care of at the service appointment More
June 26, 2024
Every fast and quick polite and professional my service rep gave me a free oil change and it was a blessing because I got to save so much money that day rep gave me a free oil change and it was a blessing because I got to save so much money that day More
Other Employees Tagged: Matt Rettinger, Bryan Hutchinson, Robert Heredia, Emilio Rodriguez, Michael Frith, Kyle Smith, Roberto Casanova, Andrew Selig
May 13, 2024
From the start to the finish of our transaction at the Deland dealership Matt Rettinger made our buying experience exceptionally easy with his professionalism knowledge and patience. He answered all our q Deland dealership Matt Rettinger made our buying experience exceptionally easy with his professionalism knowledge and patience. He answered all our questions which were many and made our choice and decision making easier and painless. Hé did not rush us through the transaction though he had family obligations to attend his daughter's graduation which we found out at the end of the transaction. He took time to show us the features of the vehicle and sync our phones to the car and show us how to use the navigation system and handsfree phone operation with a smile on his face. He made us like we were his family. We were further impressed as he mentioned that if we ever needed assistance to call him and if we were in the vicinity to drop by and see him without hesitation. We would also like thank Monica Jones for providing us all the information we needed prior to our visit to the dealership, We told her the features we needed in the vehicle, and she provided accurate information making our decision making to purchase the vehicle and she was very efficient in her communication with us. We want to mention that we came from out of State (California) to make purchase and from start to finish these two individuals have left a very positive impression of your dealership with us. Once again, a sincere thank you to them in make our buying experience and will wholeheartedly recommend your dealership to our friends and family. More
Other Employees Tagged: Matt Rettinger , Monica Jones *****
December 13, 2023
Service advisor was very informative. Explained the items needed to be done on my vehicle and the time expected to complete the service. I waited for the service to be done in the service Explained the items needed to be done on my vehicle and the time expected to complete the service. I waited for the service to be done in the service waiting area. I guess I have been spoiled in the past at Lexus dealers that provide free water, coffee, sodas along with snacks. Waiting area at Lexus is comfortable and offers areas to complete work if needed along with charging for phones, iPads, etc.. Most importantly, car is vacuumed and washed. Yes, I have been spoiled, getting a clean car back is a value. More
November 10, 2023
Very friendly and easy to work with. Everyone was very attenttive. Made the whole buying experience seam comfortable. Everyone was very attenttive. Made the whole buying experience seam comfortable. More
Other Employees Tagged: Manny Carreras, Dominick Coppola
July 18, 2023
matt was very informative about the tellurides. Phil was great to deal with. And the financial guy was great with offering more options for coverage. Phil was great to deal with. And the financial guy was great with offering more options for coverage. More
Other Employees Tagged: Phil DeRosia