Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 9

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

February 25, 2026

Dealership Rating
Employee Rating

The staff were fine, but I resent being ripped off by a company that charges almost $600 for replacing a 12 volt battery. The battery is only available at dealerships at that inflated price. I like my ca More

by Unhappyowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 25, 2026

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 24, 2026

Dealership Rating
Employee Rating

Excellent. Everyone there was amazing and so kind. 10/10 recommend to anyone buying a new car from here! More

by AMBEESALWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino, Mike J., Angela Rivera, Eric Finnefrock, Yadiel Martinez , Matt Chevier, Joe Foster, John Nagle, Alexandra S., Tres

Feb 25, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 24, 2026

Dealership Rating

They were prompt helpful and courteous. The main line that pretends they make an appt when they didn't, is the only problem. The dealership personnel are great. More

by Shae0151
Recommend Dealer
Yes
Feb 25, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 24, 2026

Dealership Rating
Employee Rating

Great service! Love my Tucson. I can always count on Matt Melino for any service questions/concerns. More

by SATHOMAS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2026

Dealership Rating
Employee Rating

Everything great. Thank you for your time. Place is brand new and service is great More

by MARKWYLIE512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Feb 24, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 19, 2026

Dealership Rating
Employee Rating

Fast service, communicated when work was completed in a timely manner. Reasonably priced. Will do business with again. More

by jtm1876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Feb 19, 2026

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 19, 2026

Dealership Rating
Employee Rating

I have raved about the service department at this dealership for years to friends & colleagues. I have also had fantastic experiences with the sales teams. This will be the 6th vehicle I've purchased More

by ERIC_DELLERBA
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Feb 19, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 15, 2026

Dealership Rating
Employee Rating

I have gone to Vision for several years now and everyone is always friendly and helpful. Great experience and expertise. More

by kroach.kr
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Feb 17, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 15, 2026

Dealership Rating
Employee Rating

Took care of my issues quickly and in a professional manner. I trust Matt with my cars. More

by DrOctagon707
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Feb 17, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 14, 2026

Dealership Rating
Employee Rating

Very happy. Diagnosed the problem and fixed it Much better than last time Great job More

by Lburns427
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Feb 17, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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