Matthew Melino | Page 8

Everyone was kind! Everyone was kind and timely and it was a great experience Everyone was kind and timely and it was a great experience I loved the video after the ser Everyone was kind and timely and it was a great experience Everyone was kind and timely and it was a great experience I loved the video after the service was finished More

by taytay3193 Verified Customer Verified Customer

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Very professional, patience, helpful Experience, good deals Amazing Amazing Good energy Knowledgeable Listens Options Price match deals Amazing Amazing Good energy Knowledgeable Listens Options Price match More

by MICHELLELITTLE84 Verified Customer Verified Customer

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They are really nice individuals and make you feel comfortable with the process. I prefer this location. comfortable with the process. I prefer this location. More

by kiarangelyr Verified Customer Verified Customer

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what I needed fixed was fixed. I often feel like matt goes above and beyond to help me with my problems. I often feel like matt goes above and beyond to help me with my problems. More

by jonaskoch2023 Verified Customer Verified Customer

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Did not deal with dealership- only service. I never had a problem when purchasing my car. I never had a problem when purchasing my car. More

by NANCY.B.HILLER Verified Customer Verified Customer

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Very easy to work with and created a pleasant experience They did good work and did it quicly They did good work and did it quicly More

by Mcinquino Verified Customer Verified Customer

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They were very helpful and kind. They did a great job. My experience with them has always been great They did a great job. My experience with them has always been great More

by KARISSABOSH Verified Customer Verified Customer

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Very helpful. I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately. More

by JUDITHLROBSON Verified Customer Verified Customer

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Dealer perform oil change fast and I want to thank the dealer for the level of service. The dealer says that it is normal for the level of oil to raise above the “Full Mark” of the dipstick plastic in dealer for the level of service. The dealer says that it is normal for the level of oil to raise above the “Full Mark” of the dipstick plastic indicator and that they believe there is no gas in the oil. I sincerely respect and understand the dealer opinion. In my opinion the oil dilution problem persists. As per the Hyundai Owners Manual Page 9-19 the oil level should be between F (Full) and L (Low) Marks. I clearly understand that a little of oil over the Full Mark is considered normal for a Hybrid engine. However, I have observed that the oil level around 1K to 1.5K miles raise almost near the end of the dipstick plastic indicator. The plastic end of the indicator which is about 5/8” above the “Full Level Mark”. A little amount of oil above the “Full Mark” is considered normal, however almost of 1/8” at the end of the dipstick plastic indicator after 1 or 1.5K miles could be a red-flag. Car economy since day of purchase has been 27 sometimes 28 miles per gallon never 35 city or highway. After buying 9 Hyundai cars during the past 11 years this is the first time I’m considering to trade my car for another brand not because of the service provided but for the annoyances observed about my hybrid engine. I haven’t seen yet the advantage of the Hyundai Hybrid power train in my car. Weird banging noise when starting the engine cold, loud noise when idling and the heater turns on and very poor fuel economy. Perhaps the gasoline is evaporating or something else is making the engine oil level to raise above specifications and without triggering an ECM Error which is very difficult to diagnose. It could be a mechanical or a design problem of my hybrid power train. Sincerity: JR (Retiree Mechanical Engineer with vast experience in the automotive industry. More

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He was super helpful! ! Matt was great. I called in a little bit of a panic and he got me in and took care of my issue immediately. He was awesome ! Matt was great. I called in a little bit of a panic and he got me in and took care of my issue immediately. He was awesome More

by JULIABBRIGGS Verified Customer Verified Customer

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