Matthew Melino | Page 38
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Dealership Experience
6 yrs, 9 mos
Languages Spoken
English
391 Reviews
Write a Review391 Reviews of Matthew Melino
November 03, 2021
We leased a 2021 Electric Kona Sept 10th from Vision Hyundai thinking we were savvy car shoppers. We couldn't stop smiling or humbly bragging. Or is it the disappointment that our car has been towed t Hyundai thinking we were savvy car shoppers. We couldn't stop smiling or humbly bragging. Or is it the disappointment that our car has been towed twice and jumped as many times ending up in the dealer's service dept. Each time, they have had no loaners so important appointments had to be cancelled and cautiously rescheduled. We were so proud to drive this uniquely quiet vehicle with all its software technology, but it is now an embarrassment to our family, friends and neighbors to confess our Electric car can't be depended on to start when we open the garage door. I told my husband: "They should loan us our 2005 Corolla with its 214k gas miles that we traded in & that never got towed!!" I applaud the efforts of the service guys to find the problem but having to spend more dollars engaging Ubers or rentals is not what we envisioned as saving on gas when driving an electric car. Oh well, once again, they report they can't find the issue so "no vote of cnfidence from us." More
Other Employees Tagged: Billy B.
October 19, 2021
I am extremely satisfied with Vision Hyundai Sales and Service. My family have leased over 10 vehicles and every concern that we have ever had has been completely satisfied. The Service department has a v Service. My family have leased over 10 vehicles and every concern that we have ever had has been completely satisfied. The Service department has a very knowledgeable and competent staff that is expedient and efficient. Each visit is a positive experience. More
October 14, 2021
I had excellent service with a smile and the wait time was in a timely manner. was in a timely manner. More
Other Employees Tagged: Matt Chevier, Alexandra S. , Cameron R.
October 06, 2021
I was seen in a timely fashion and the shuttle driver was great if i need a ride he would. E the one to call.My car is still not just rite they to me to call back in a week they may need a secnd look. great if i need a ride he would. E the one to call.My car is still not just rite they to me to call back in a week they may need a secnd look. More
Other Employees Tagged: Matt Chevier , Cameron R.
October 05, 2021
great experience in the service department. Was in and out very quickly Matt Melino was amazing out very quickly Matt Melino was amazing More
Other Employees Tagged: Greg Melino, Mike J., Matt Chevier, Alexandra S.
October 02, 2021
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho. esp the cashier lady hoho. More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Alexandra S., Quoc H. , Paulie D., Doug G., Cameron R.
September 29, 2021
Wonderful experience. Staff was professional courteous and got me in and out in a timely manner. and got me in and out in a timely manner. More
Other Employees Tagged: Alexandra S.
September 29, 2021
The staff was polite and thorough with the service for my Tucson. Needed oil change and tires rotated and ended up getting the 15,000 mile check that included all I needed done and then some. All good for th Tucson. Needed oil change and tires rotated and ended up getting the 15,000 mile check that included all I needed done and then some. All good for the winter! Got me in and out within an hour+. More

