Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 38

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

October 27, 2023

Dealership Rating
Employee Rating

My service advisor, Matt Melino, was great. He explained the services I was scheduled for and used my coupons towards it. Since I dropped it off, he kept me informed of what was done and texted More

by DENISESIGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 27, 2023

Dealership Rating
Employee Rating

Really great service and speedy as well I am very pleased with Vision Hyundai in Henrietta More

by jjulian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Oct 27, 2023

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 25, 2023

Dealership Rating
Employee Rating

I received friendly and prompt service. All my questions were answered . I was given free Inspections for the life if the vehucles. More

by LORIJEANOLIVER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 23, 2023

Dealership Rating
Employee Rating

They always do a great job and do just what I ask of them. Great service team!! More

by ACRASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Oct 23, 2023

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 20, 2023

Dealership Rating
Employee Rating

The service was friendly and courteous. It was a bit long for an oil change. More

by MATT_TROITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Oct 23, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2023

Dealership Rating
Employee Rating

Staff is always pleasant and helpful. Waiting room is nice. Questions are answered and not too expensive! More

by Maryjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Oct 17, 2023

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 14, 2023

Dealership Rating
Employee Rating

Matt and the rest of the team are always kind, courteous and helpful. They continue to do a great job. This location is lucky to have them More

by T Mood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Oct 16, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2023

Dealership Rating
Employee Rating

The service was professional and helpful for getting us a warranty on the vehicle we purchased with a salvage title More

by DJSTEVEMM413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Oct 16, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 13, 2023

Dealership Rating
Employee Rating

Courteous, texted updates, answered question. Even my Agent Joey recognized me by name and set me up with accommodations to do some work. More

by COURTNEY.HOPKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Joseph G., Alexandra S.

Oct 13, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 13, 2023

Dealership Rating
Employee Rating

The service was on time and complete. Service coordinator was very knowledgeable helpful and courteous. More

by abarbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier

Oct 13, 2023

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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