Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 37

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

November 04, 2023

Dealership Rating
Employee Rating

Service Matt service manager and Barry technician are the reason I keep buying and serving my Hyundais More

by CWALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino , Tylor Barnhart, Matt Chevier, Alexandra S.

Nov 06, 2023

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Nov 06, 2023

CWALTER responded

thank you for the wonderful service and trust.

November 03, 2023

Dealership Rating
Employee Rating

I brought my car in division in Hyundai for a recall, and everything went very very smooth. The appointment was set up easily, and the work on the car was done in a very timely manner. I’m very happy. More

by Steve14586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Nov 03, 2023

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 01, 2023

Dealership Rating
Employee Rating

Great customer service friendly, great attitude. Matt remembers my name. It is great to enjoy great customer service. More

by csantia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Nov 02, 2023

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 31, 2023

Dealership Rating
Employee Rating

Very professional, customer focused, work done quickly, easy to schedule appointment for service, employees helpful More

by mwaikens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 30, 2023

Dealership Rating
Employee Rating

Always helful,knowledgeable, and friendly, the service writers and staff are able to solve any issues quickly and correctly. even a routine maintenance appointment was easy to schedule and promptly atten More

by mrnyjet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Oct 31, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 29, 2023

Dealership Rating
Employee Rating

Consistently great service. It's nice to go to a place where they know who you are when you walk in. More

by chrislefeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

October 29, 2023

Dealership Rating
Employee Rating

I think they did a great job very helpful Always nice to deal with good job More

by CROSBY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Oct 31, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 28, 2023

Dealership Rating
Employee Rating

Always greeted warmly. Understandable explanations for work that needs to be done. Appreciate not being treated like an ignorant woman; always respectful. Grateful for h More

by CLAIRE_4JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 28, 2023

Dealership Rating
Employee Rating

Customer and tech service area are excellent. Hats off to Matt and Nate thank you More

by FRAN7462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quoc H. , Nate service tech

October 27, 2023

Dealership Rating
Employee Rating

Top notch service. They took care of everything.even reset my password to my phone so I can use my remote start. More

by PASK4046
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

...
37
...

Dealership Inventory (291 Vehicles)

used 2024 Hyundai Tucson car, priced at $28,605
2024 Hyundai Tucson
used
White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $35,805
2026 Hyundai Tucson
new
Ultimate Red exterior
Automatic
All-wheel Drive
new 2026 Hyundai Sonata Hybrid car, priced at $30,990
2026 Hyundai Sonata Hybrid
new
Serenity White exterior
Automatic
Front-wheel Drive
new 2027 Hyundai Santa Fe car, priced at $45,010
2027 Hyundai Santa Fe
new
Hampton Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade Hybrid car, priced at $52,485
2026 Hyundai Palisade Hybrid
new
Ecotronic Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $22,640
2026 Hyundai Elantra
new
Amazon Gray exterior
Automatic
Front-wheel Drive