Matthew Maynard | Page 86

My car was seen on time. I received a video to show all that needed repairs which was very helpful. I had several major items repaired and it was all done within five hours. Pleasant waiting room with snac that needed repairs which was very helpful. I had several major items repaired and it was all done within five hours. Pleasant waiting room with snacks and beverages. Service associate was very friendly and helpful. More

by leichar Verified Customer Verified Customer

Print

I came in to replace my front right Perelli run flat tire. Matthew set it all up as usual. They did an excellent job. I do most of my custom OEM stuff here too. Great place !! tire. Matthew set it all up as usual. They did an excellent job. I do most of my custom OEM stuff here too. Great place !! More

by delioncourt Verified Customer Verified Customer

Print

They always go above and beyond !! I come here often, not only for service but custom OEM mods too .) Matthew is always super helpful working with parts, putting in orders, and providing me a loaner while th only for service but custom OEM mods too .) Matthew is always super helpful working with parts, putting in orders, and providing me a loaner while they do their thang. More

by delioncourt Verified Customer Verified Customer

Print

Team Fernan Mini the best!I compared to NJ & CLT, NC Mini...I liked the video showing me the spare parts to be replaced...great job! Mini...I liked the video showing me the spare parts to be replaced...great job! More

by Ricardo Verified Customer Verified Customer

Print

Everything was great, except that my repair statement said there was a complimentary carwash and vacuum, which was not done. Otherwise, it was a very good experience! said there was a complimentary carwash and vacuum, which was not done. Otherwise, it was a very good experience! More

by dmccarthy0831 Verified Customer Verified Customer

Print

Excellent service. Representatives are very nice to deal with. Wait for oil change was long but otherwise no complaints . Waiting area was very comfortable. Thanks. with. Wait for oil change was long but otherwise no complaints . Waiting area was very comfortable. Thanks. More

by emcavoy4 Verified Customer Verified Customer

Print

Matthew was friendly and explained all the details of the service needed clearly. Service was quick and efficient. Always a pleasure to go to Ferman. Thanks! service needed clearly. Service was quick and efficient. Always a pleasure to go to Ferman. Thanks! More

by claire3 Verified Customer Verified Customer

Print

Great Service! Everything was explained very detailed. The car was done on the time promised. Service advisor very friendly and knowledgeable. Keep it up! Recommended The car was done on the time promised. Service advisor very friendly and knowledgeable. Keep it up! Recommended More

by checopr2 Verified Customer Verified Customer

Print

I wish there was a ZERO star choice.People I dealt w I wish there was a ZERO star choice. People I dealt w here aren’t like the Wesley chapel dealership. I don’t blame the workers at all. It’s the hig I wish there was a ZERO star choice. People I dealt w here aren’t like the Wesley chapel dealership. I don’t blame the workers at all. It’s the higher ups that are to blame. More

by rdv1074 Verified Customer Verified Customer

Print

Everything went smooth from service to rentals. Our JCW required a fair amount of work and the service dept. kept us well informed and up to date on the progress of the service. A “Tight ship”. required a fair amount of work and the service dept. kept us well informed and up to date on the progress of the service. A “Tight ship”. More

by Jim Verified Customer Verified Customer

Print