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Matthew Martinez

Overview Reviews (32) Inventory (470)

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Matthew Martinez

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Matthew Martinez

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.8

32 Reviews

Overview Reviews (32) Inventory (470)

4.8

32 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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32 Reviews of Matthew Martinez

February 21, 2025

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Employee Rating

I've always gotten excellent service at a fair price. I use them almost exclusively. I use them almost exclusively. More

by dcrane47831

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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February 14, 2025

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Employee Rating

The service was fantastic. I was in and out very quickly, but Matt and the rest of the staff answered any questions I had. I was in and out very quickly, but Matt and the rest of the staff answered any questions I had. More

by hallamydawn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2025 -

Metro Ford of OKC responded

Thank you for your review! We're glad to hear you had a fantastic and efficient experience. Matt and the team appreciate your kind words—we're always here to help!

February 12, 2025

Dealership Rating

Employee Rating

Always friendly and quick service. They are very communicative while working on my pickup and give me a complete rundown when finished. They are very communicative while working on my pickup and give me a complete rundown when finished. More

by jimmy.durant

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2025 -

Metro Ford of OKC responded

Thanks, Jimmy! We appreciate your kind words and are glad you enjoy our friendly and communicative service. We look forward to seeing you next time! 🚗🔧

February 09, 2025

Dealership Rating

Employee Rating

Easy appointment setup. Fast and friendly service. Comfortable waiting area. Staff were courteous and efficient. Fast and friendly service. Comfortable waiting area. Staff were courteous and efficient. More

by Jherron815

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shannon Fein

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Feb 11, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear you had a smooth experience with our appointment setup and enjoyed our comfortable waiting area. We appreciate your kind words about our team!

February 09, 2025

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Employee Rating

The service was completed as promised, and cheaper than I expected. I couldn't be happier. expected. I couldn't be happier. More

by Billy P

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 11, 2025 -

Metro Ford of OKC responded

Thank you, Billy! We're so glad to hear the service exceeded your expectations and came in under budget. We appreciate your feedback and look forward to serving you again!

January 24, 2025

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Employee Rating

This dealership along with the service department always gets me in and taken care of promptly. gets me in and taken care of promptly. More

by Dsbrewer20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Matt Randall, Mike Barnett

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Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're delighted to hear our team consistently provides prompt service. We appreciate your trust in us! 🚗😊

January 23, 2025

Dealership Rating

Employee Rating

AMAZING will not take my truck anywhere else. love the pick up and drop off service love the pick up and drop off service More

by dozer_crew

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your amazing feedback! We're so glad you love the pick-up and drop-off service. We'll always be here to take great care of your truck! 🚛✨

January 18, 2025

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Employee Rating

He's taken care of me, every time I've been in there. . Even times when I wasn't scheduled and popped in for a question, he's answered that too. Good Shop.. . Even times when I wasn't scheduled and popped in for a question, he's answered that too. Good Shop.. More

by wolffmanL7

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, wolffmanL7, for your feedback! We’re glad to hear that our team has always been there to assist you, even on short notice. We appreciate your loyalty and look forward to taking care of you in the future!

January 15, 2025

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Employee Rating

Friendly, fast, professional service. Very pleased with the experience. Will definitely recommend and plan on returning. Very pleased with the experience. Will definitely recommend and plan on returning. More

by VICTOR_CHAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2025 -

Metro Ford of OKC responded

Thank you, Victor! We're so glad to hear you had a friendly, fast, and professional experience. Your recommendation means a lot to us, and we look forward to seeing you again!

January 10, 2025

Dealership Rating

Employee Rating

Metro Ford is always professional and friendly. Their service is top notch and let you know they are there to take care of you. Their service is top notch and let you know they are there to take care of you. More

by EMCJACOBS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson

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Jan 10, 2025 -

Metro Ford of OKC responded

"Thank you for your kind words, EMCJACOBS! We're thrilled to hear you always have a professional and friendly experience with us. We appreciate your continued trust!"

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