Matthew Lindberg
Matthew Lindberg at Lakeland Volkswagen
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Matthew Lindberg

Service Consultant/Advisor

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.5
619 Reviews

Hello everyone, So I have been in Lakeland my whole life born and raised here I love this town so much! Been around cars and basically anything with an engine since i was about 5 years old. After high school I went to automotive school in Orlando, Then started as a technician apprentice not long after that. After working on cars for a few years I decided to take on a service advisor roll for about 4.5 years and now have been in sales for about 1.5 years. If you have any questions about sales or leasing any of our vehicles please feel free to contact me!

Dealership Experience

4 yrs, 9 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

service,sales,and leasing

4.5

619 Reviews

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619 Reviews of Matthew Lindberg

November 20, 2024

Dealership Rating
Employee Rating

Great service! Excellent customer service! My car is always in great shape with Lakeland VW service department. More

by julio_rivera
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Nov 21, 2024

Lakeland Volkswagen responded

Thank you, Julio, for your kind words! We're thrilled to know our Lakeland VW service team consistently keeps your car in great shape while providing excellent customer service. We appreciate your trust and look forward to serving you again!

November 20, 2024

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We will never do business with Lakeland VW again. They really don't care about the customer. More

by bernierheidi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Katlyn Oldham

Nov 21, 2024

Lakeland Volkswagen responded

thank you for taking the time to leave us a review. Your feedback is invaluable for helping us improve as a business. We're sorry to hear about your issues we care about all of are customer strive to provide best service possible. your 2023 VW Tiguan SE unfortunately is not equipped with backup sensor this was explained to you on your last service visit. if you have any additional question please feel free to contact us and will try to find a resolution Thank you

November 19, 2024

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Be helpful in a stressful situation, will come back for regular maintenance and service . Highly recommend More

by sarahfisher479
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Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Nov 20, 2024

Lakeland Volkswagen responded

Thank you for your kind words, Sarah! We're glad we could assist you during a stressful situation. We truly appreciate your trust in us and look forward to helping with your regular maintenance and service needs. Your recommendation means a lot to us!

November 16, 2024

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Matt is a great service person and together with his team make all of them to be very helpful minded ! More

by RICEBALLOS
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Recommend Dealer
Yes
Nov 19, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're thrilled to hear that Matt and his team provided such helpful service. We truly appreciate your kind words and look forward to assisting you again in the future!

November 15, 2024

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Came in and told Matt my issue and he had me square away asap so I could get back to work. Received a call an hour later when the care was ready. More

by Wally25
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Recommend Dealer
Yes
Nov 15, 2024

Lakeland Volkswagen responded

Thank you for your review, Wally! We're glad to hear Matt was able to quickly address your issue and get you back on track. We appreciate your feedback and look forward to serving you again!

November 15, 2024

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They kept my car for 11 hours, failed to complete the work, lied to me, ordered the wrong part, tried to keep my car from me, and then texted me at closing to ask if another customers keys were in my car More

by QUINN.REED
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Katlyn Oldham

Nov 16, 2024

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 13, 2024

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People were friendly and work was done quick. They also gave us quotes for other work that needs to be done. More

by lawrencelori15
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Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw

Nov 14, 2024

Lakeland Volkswagen responded

Hi, Thank you for your review! We're glad to hear you had a positive experience at Lakeland Volkswagen. We appreciate your feedback and look forward to assisting you with any future needs!

November 12, 2024

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I highly recommend Matthew Lindberg as a service advisor. He is not only easygoing and approachable but also truly listens and understands his clients’ needs. Matthew takes the time to ensure every question More

by gasandtire
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 13, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We're thrilled to hear about your positive experience with Matthew Lindberg. It's great to hear that his dedication to customer satisfaction truly makes a difference, and we’re glad you felt well taken care of. We appreciate you choosing Lakeland Volkswagen!

November 11, 2024

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Employee Rating

Took a long time for the scheduled service and team did not provide proper feedback regarding battery change requirements. Had to come back the same day to change my battery. More

by aferna75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katlyn Oldham

Nov 11, 2024

Lakeland Volkswagen responded

Please provide additional information invoice # and vin number, on every vehicle that comes in for service a battery test is preformed test strip is attached to the invoice

November 10, 2024

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Very good for service department, a bit crowded for appointments but overall good service from Lakeland Volkswagen. More

by jus.me.rikd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Nov 11, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're glad to hear you had a positive experience with our service department. We appreciate your patience and look forward to continuing to serve you at Lakeland Volkswagen!

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