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Matthew Kronk

Overview Reviews (71) Inventory (184)

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Matthew Kronk

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Matthew Kronk

Sales and Leasing Consultant

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.8

71 Reviews

Overview Reviews (71) Inventory (184)

Languages Spoken

English

4.8

71 Reviews

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71 Reviews of Matthew Kronk

October 15, 2024

Dealership Rating

Employee Rating

Was very disappointed to be sold a car that would not pass inspection. Communication was horrible by my sales associate. I had to take time off from work multiple times because of being sold a car need pass inspection. Communication was horrible by my sales associate. I had to take time off from work multiple times because of being sold a car needing repairs. They did fix the issues but I was talked down to by service and was told conflicting information by different people involved. More

by MJM

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

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Oct 16, 2024 -

Colonial Chevrolet responded

I apologize your experience was not a great one while purchasing your new vehicle here from Colonial. I got with the service manager to see what had happened in this case. The battery had gotten replaced and therefore had to be driven for a for a couple days to allow the system to reset itself in order to communicate correctly with the state inspection system. I apologize the communication was not great and I appreciate the feedback. Please feel free to reach out in the future. John Woodland General Manager Jwoodland@colonialchevrolet.com

October 03, 2024

Dealership Rating

Employee Rating

I am very satisfied with the service, Everyone involved has been more than helpful and I appreciate the efforts extended to me, has been more than helpful and I appreciate the efforts extended to me, More

by larrydawson1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luke Ealey

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Oct 04, 2024 -

Colonial Chevrolet responded

Thank you for your business and this review, Larry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

September 18, 2024

Dealership Rating

Employee Rating

Second car purchase with Colonial Chevrolet. Both were great experiences. Service after purchase was top notch. Both were great experiences. Service after purchase was top notch. More

by paulK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Tang

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Sep 18, 2024 -

Colonial Chevrolet responded

Thanks, Paul, for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

August 22, 2024

Dealership Rating

Employee Rating

Excellent buying experience. No pressure. Lots of good info. Smooth purchasing process. Ask for Jimmy! No pressure. Lots of good info. Smooth purchasing process. Ask for Jimmy! More

by Bill Alstrom

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim McLoughlin, Parrish Kelley

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Aug 23, 2024 -

Colonial Chevrolet responded

Bill, Thank you so much for your wonderful review! We are thrilled that Jim had the opportunity to provide you with great service. We thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

August 16, 2024

Dealership Rating

Employee Rating

We had a good experience with Joe Pelligrini thank you very much. Thanks again Joe! very much. Thanks again Joe! More

by Lloyd700

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Jim McLoughlin, Shawn Andrews, Vin Bouchard, Parrish Kelley

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Aug 16, 2024 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

August 02, 2024

Dealership Rating

Employee Rating

Love this dealership, great customer service - every time! Always a pleasure, love the waiting room too! time! Always a pleasure, love the waiting room too! More

by KINGST435

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Tom O'Toole, Parrish Kelley

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Aug 03, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2024

Dealership Rating

Employee Rating

Fast service everything was explained thoroughly the waiting area was clean and comfortable would recommend. waiting area was clean and comfortable would recommend. More

by TPOBRIEN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Webb

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Jun 19, 2024 -

Colonial Chevrolet responded

Sorry to hear that you did not have a five star experience at our dealership. Sorry that your cover has not arrived unfortunately lots of these are currently on back order from General Motors. Please call me directly if I can be of assistance John Woodland General Manager 978-263-1000

June 02, 2024

Dealership Rating

Employee Rating

Perfect experience! I buy a care ever 5-10 years and this place has to process down pat. I walked in at noon and drove away at 3:30 with the car of my dreams a 2021 Chev I buy a care ever 5-10 years and this place has to process down pat. I walked in at noon and drove away at 3:30 with the car of my dreams a 2021 Chevy Tahoe. I test drive three while they worked out a great price for my trade in. Way to negotiate with. For the first time ever I drove away feeling like a got the deal that I wanted! Thank you More

by j.arnold1780

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Jim McLoughlin, Parrish Kelley , Jacob Wolowacki

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Jun 02, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 28, 2024

Dealership Rating

Employee Rating

Matt and Parrish went above and beyong to help me. I would absolutely recommend them both! I would absolutely recommend them both! More

by kiirap

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Parrish Kelley

Report | Print

May 29, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 12, 2024

Dealership Rating

Employee Rating

Pleasant salesman that went above and beyond to help us with the buyout of our lease. with the buyout of our lease. More

by WMSULL

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

May 13, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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