Worst dealer ever.
Crooks. I literally felt like they robbed from me. Swindlers. Both the sales manager and the finance manager are like mafia gangsters. They run their
Crooks. I literally felt like they robbed from me. Swindlers. Both the sales manager and the finance manager are like mafia gangsters. They run their business on intimidation and scare tactics. It's no wonder why they have such a high inventory? The smart customers run away. And no Thank you I don't want to speak with your business manager! Is he the one that breaks my legs?
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by CHARLES
Other Employees Tagged:
Mike Novin, Nassir.Yasir. Sony. The rest of the Mafia in this place.
Staff was friendly, listened to all of my concerns.
Unfortunately all of the items weren't able to be fixed, but that's the car's issue, not the service department's issue. It wants me to rate the sa
Unfortunately all of the items weren't able to be fixed, but that's the car's issue, not the service department's issue. It wants me to rate the sales and management department - but I did not work with these people!
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by Mrs. B.
Other Employees Tagged:
Mike Novin
Nov 29, 2022 -
Volkswagen San Bernardino responded
Hello, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're glad you enjoyed working with our service department despite the ongoing issues. Thank you for trusting Car Pros, we hope to see you again soon!
I was out of town and this VW dealer gave me better
service than the one I normally go to. Staff is super friendly and very helpful
service than the one I normally go to. Staff is super friendly and very helpful
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by cv2022
Other Employees Tagged:
Mike Novin
Sep 14, 2022 -
Volkswagen San Bernardino responded
Hello, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're pleased to hear we treated you so well during your visit with us. Thank you for stopping by, we welcome you back anytime!
The employees were friendly and kept me in the loop about
the progress of my oil change and recall.
the progress of my oil change and recall.
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by canemecek
Aug 31, 2022 -
Volkswagen San Bernardino responded
Hello, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're pleased to hear our staff was so communicative with you during your service. Thank you for choosing Car Pros, we welcome you back anytime!
Vw car pros san Bernardino is great dealer this our
second Atlas from them and big thank to Julian and Alain
second Atlas from them and big thank to Julian and Alain
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by Ali_fallahi
Other Employees Tagged:
Mike Novin, Julian for getting our Atlas together and Alain for delivering our car he was great guy he was was on top off everything
Jul 27, 2022 -
Volkswagen San Bernardino responded
Hello, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We love to hear Julian and Alain made your shopping experience a great one. Thank you for stopping by, we look forward to seeing you again!
Amazing customer service also has Fast and reasonable
timing as well everyone was very helpful and respectful thank you
timing as well everyone was very helpful and respectful thank you
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by IMAN R AYAMEL
Other Employees Tagged:
Mike Novin
Excellent Customer Service.
Danny was great. Professional and attentive.
My daughter and were very happy with Danny. We will definitely come back again and we will recommend o
Danny was great. Professional and attentive.
My daughter and were very happy with Danny. We will definitely come back again and we will recommend our friends to come and see him.
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by paulv3
Other Employees Tagged:
Mike Novin, Danny
Jun 07, 2022 -
Volkswagen San Bernardino responded
Hello, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad to hear Danny was so professional and caring for you and your daughter. Thank you for choosing Car Pros, we look forward to seeing you again soon!
Excellent service and great customer service vehicle
repaired excellently. Will be repeat customer to this facility
repaired excellently. Will be repeat customer to this facility
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by Cd230usa
Other Employees Tagged:
Mike Novin, Janice
May 17, 2022 -
Volkswagen San Bernardino responded
Hello, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! It is wonderful to hear you were provided with a top notch customer experience during your visit with us. Thank you so much for stopping by, we look forward to seeing you the next time!
Great customer service.
Friendly staff and good time management. Also, great communication from staff towards customer.
Friendly staff and good time management. Also, great communication from staff towards customer.
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by Julie
May 17, 2022 -
Volkswagen San Bernardino responded
Hello Julie, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! It is wonderful to hear our staff was so communicative and friendly during your visit. Thank you so much for stopping by, we look forward to seeing you again soon!
Great service as usual.
Eric kept to date on where things be were at. Nice guy!
Eric kept to date on where things be were at. Nice guy!
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by Jmnjl81590
Mar 31, 2022 -
Volkswagen San Bernardino responded
Hello, thank you for sharing your recent five-star experience with us here at Car Pros VW San Bernardino. It is wonderful to read that Eric kept you up-to-date on where things were at! Thanks so much for trusting our team and we can't wait to work with you again.