Matthew England

My college age son bought a new Rogue. 7 year 100,000 mile warranty. It has 36,500 and each time it’s serviced fluids aren’t topped off. Now jyst 2 weeks ago required a new battery, last F 7 year 100,000 mile warranty. It has 36,500 and each time it’s serviced fluids aren’t topped off. Now jyst 2 weeks ago required a new battery, last Friday new tires, check engine light is on. They tell me we gotta pay $175 diagnostic fee to even check to see if the warranty to fix what’s wrong. I am gonna have to get his car there & him back & forth to work 2 days & leave the car. So they can even determine if it’s gonna be covered under warranty. Then I ask to see Tad. He put me off on Matt in service who was hateful as could be. Just recently I had my battery sluggish. I stopped but was told it was too close to closing to check my battery cables etc. I’m 65 year old female who really wanted to riisk getting stranded somewhere.! Good thing I was at home because very next day I had a dead battery at home. My neighbor boosted my battery. I did not return there for a battery. Nor did my son. His battery went dead week ago Friday. This past Friday required new tires, and now check engine light on. Is this the type vehicle Nissan is putting out. And service what happened to make it right & care for your customer? I’ve bought 6 cars from newton gallatin over the years. I’ve spent lots of money there & it’s terrible service. Your service manager is hateful to women. I’ve been talked down too & it was very disappointing since I’ve been a loyal customer. My son purchased his car 2121, I bought a car last March. I won’t spend another dime there for a vehicle I’ll go next door. Why purchase externed warranty when your car starts falling apart at 36,000 miles. I’ve requested Mike to call me? Nothing! I’m disgusted. I will tell everyone my experience! I’m not the only resident in sumner county disappointed in newton nissan. I hope you are satisfied taking advantage of middle class people! More

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Brandon and Derrick Johnson did a great job answering questions and helping me get set up. questions and helping me get set up. More

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Professional, transparent and friendly. Every step in the process of purchasing my new vehicle was smooth. Tim, Christie and Matt were great! Definitely recommend Newton Nissan! Every step in the process of purchasing my new vehicle was smooth. Tim, Christie and Matt were great! Definitely recommend Newton Nissan! More

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They anwered all my questions, was patient, never felt pressured to buy anything, it was a quick process easy proccess. This is a great place to shop for sure! pressured to buy anything, it was a quick process easy proccess. This is a great place to shop for sure! More

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I came in to the service department this morning as a new customer with a concern about my tires. We just had our 2021 Nissan Maurano serviced with tire rotation and alignment before leaving McKinney, Texas customer with a concern about my tires. We just had our 2021 Nissan Maurano serviced with tire rotation and alignment before leaving McKinney, Texas a couple weeks ago to retire to our new home in Gallatin. For some reason; I was losing pressure in my left rear tire and this concerned me. I was so grateful that Matt is the young man that I approached to ask to whom I would speak to help me…not only did Matt listen to my concern, he immediately took my Maurano in the bay and checked out the tires and the PSI and assured me that he had them all where they needed to be. I was so very grateful and so pleased that I had found my “home” for all my service needs! Thank you Matt! More

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Derrick Wilson made my buying experience quick, easy, and hassle free. I will definitely be going back! hassle free. I will definitely be going back! More

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Although my vehicle had undergone several repairs, it was Matt who took it upon himself to continue to check into my concerns, even on his off hours. People like Matt who step up to the plate, even when no Matt who took it upon himself to continue to check into my concerns, even on his off hours. People like Matt who step up to the plate, even when not expected to, are those special employees that make us customers loyal ones. More

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With one car in service for repairs, our other one too small for traveling with all our dogs, no pet sitter, and a newborn grandson in Chicago that we desperately needed to visit, we were in a really roug small for traveling with all our dogs, no pet sitter, and a newborn grandson in Chicago that we desperately needed to visit, we were in a really rough predicament. We needed to quickly trade in our only other small vehicle for a more appropriately sized one, fast. We are so thankful to have been introduced to Moses by one of your service staff. Moses was able to help alleviate our stressful situation by making the purchase of our new Armada the most pleasant car sales experience we ever had. He had such a warm and unpressurized demeanor that turned our uncomfortable situation into a most happy one. His product knowledge and professionalism is impressive, and we’re sure that Newton Nissan is very proud to have him on their team. We feel that we met a real friend at Newton that will last forever. More

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The people are the best thing about the dealership! I found the vehicle I wanted. The price was fair. The inventory selection was more than I expected. found the vehicle I wanted. The price was fair. The inventory selection was more than I expected. More

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We've been working with Kevin Valentine for many years, for a total of five new vehicles. Along with him and the rest of the team, we've always received professionalism and straight to the point deals. for a total of five new vehicles. Along with him and the rest of the team, we've always received professionalism and straight to the point deals. More

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