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Matthew Duvall
Matthew Duvall at Shottenkirk Nissan Rome

Matthew Duvall

Service Manager

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

4.9
136 Reviews
4.9

136 Reviews

Write a Review

Dealership Experience

6 yrs

Specialties & Trainings

Nissan Expert Service Advisor

136 Reviews of Matthew Duvall

June 15, 2024

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Employee Rating

I don’t like writing out reviews. I give you my score and that should suffice More

by ANNARNOLD53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Nancy Miranda

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Jun 17, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

June 12, 2024

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Staff is very good and helps all they can. Very good experience. I will go back… More

by FARRAH1020
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: It was a lady

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Jun 13, 2024

Shottenkirk Nissan Rome responded

FARRAH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

June 12, 2024

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The staff was so pleasant! I was greeted immediately. The wait was not long at all. Very satisfied with my experience. More

by PAMELALHASTINGS
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Recommend Dealer
Yes
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Jun 13, 2024

Shottenkirk Nissan Rome responded

PAMELA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

June 08, 2024

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Employee Rating

It was very good experience left happy and very satisfied would recommend shottenkirk Nissan of Rome to my friends More

by MCELWEEGARY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Brad McDevitt, Ephran Price, Martin Sweatman, Tori Arrington, Seth Davis, John Rutledge

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Jun 12, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

June 06, 2024

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I wasn’t satisfied with my service. I two months I have replaced two batteries. More

by TAYGRIMES
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Recommend Dealer
Yes
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Jun 07, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

June 01, 2024

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Employee Rating

Excellent service, professional approach, justified repair options, great service disposition by Service Manager. Positive experience. More

by svgeorgia01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Nancy Miranda , Trisden

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Jun 03, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

June 01, 2024

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Employee Rating

It is always pleasant friendly staff, they keep ypu updated on what's happening to your car and approximately when it will be ready More

by William Satterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Nancy Miranda

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Jun 03, 2024

Shottenkirk Nissan Rome responded

William, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

June 01, 2024

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Service Team provided great customer service and the wait time was acceptable. Great Team Work! More

by MICHELLEC0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake, Nancy Miranda

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Jun 03, 2024

Shottenkirk Nissan Rome responded

MICHELLE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

May 25, 2024

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Provides great courtesy service and short wait time. . All the staff is very polite and helpful. More

by SGD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Ronnie Blake, Kristopher Nowakowski, Nancy Miranda

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May 28, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

May 22, 2024

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Employee Rating

Jaime and team were very customer accommodating and quality customer service oriented. Jaime listened attentively. More

by PYHARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Jamie Carter, Nancy Miranda

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May 23, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

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