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Matthew Durbin

Overview Reviews (24) Inventory (1062)

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Matthew Durbin

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Matthew Durbin

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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4.1

24 Reviews

Overview Reviews (24) Inventory (1062)

Dealership Experience

2 yrs, 4 mos

Languages Spoken

English

4.1

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Matthew Durbin

November 20, 2024

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Employee Rating

Gateway Chevrolet had plenty of inventory to choose from. Aaron was so informative & helpful throughout the process of purchasing our new Equinox. Everyone was very friendly. Aaron was so informative & helpful throughout the process of purchasing our new Equinox. Everyone was very friendly. More

by kbrownshield

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Solheim, Aaron LaPlante

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Nov 20, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Aaron can do to assist you, please do not hesitate to let us know. We are always happy to help! Congratulations on your new Equinox!

November 16, 2024

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Employee Rating

Started out great. Then way to pushy after agreeing to purchase vehicle. Will not be back. Then way to pushy after agreeing to purchase vehicle. Will not be back. More

by MANHORN123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Cory Axvig, Hunter Bach

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Nov 18, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 14, 2024

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I have been coming to this dealership for many many years. I have enjoyed my Chevy trucks I've purchased from you. And all my cars as well have been purchased there. I have been treated so well in the years. I have enjoyed my Chevy trucks I've purchased from you. And all my cars as well have been purchased there. I have been treated so well in the service department maintaining all my vehicles. They have been professional and very friendly. More

by THEATHANEZIM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexander Boelter, Brent Fletcher , Ade Adeshina

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Sep 15, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Here at Gateway Chevrolet Cadillac Hyundai Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 06, 2024

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We were very satisfied with the service at gateway. Everyone was amazing. Our salesman was very helpful Everyone was amazing. Our salesman was very helpful More

by SJORGENSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jon Cole, Marc Strahm, Jeremy Cole, Ann Bahm

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Sep 06, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

September 04, 2024

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Employee Rating

Extremely friendly staff. Everyone went out of their way to ensure we were comfortable with the purchase process. Will definitely return. Everyone went out of their way to ensure we were comfortable with the purchase process. Will definitely return. More

by Tomconnect22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Dardis, Landon Goree, Matthew Miller, Destini Few, Lee Nieland, Madison Marschel

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Sep 04, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

August 23, 2024

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Employee Rating

GREAT SERVICE. PLEASANT ENVIORMENT. LOVED THE COFFEE AND TREATS. FAST SERVICE. QUALITY WORK. IMPRESSED WITH WHOLE VISIT PLEASANT ENVIORMENT. LOVED THE COFFEE AND TREATS. FAST SERVICE. QUALITY WORK. IMPRESSED WITH WHOLE VISIT More

by KOLSON2

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Dardis, Michael Livingston, Zach Morley, Hunter Bray, Stormy Westerholm, Lee Nieland, Brady Severson, Keith Roper

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Aug 24, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as one of our valued customers for many more years to come!

August 13, 2024

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Employee Rating

GREAT WORK! !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. More

by KOLSON2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Dardis, Michael Livingston, Zach Morley, Hunter Bray, Andrea Willert, Bill Culley, Brady Severson, Keith Roper , Alex Fischer, BRADY SEVERSON WAS VERY HELPFUL.

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Aug 13, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that Keith and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

June 14, 2024

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Employee Rating

Service was very personal and professional. All work was completed timely and to my satisfaction. All work was completed timely and to my satisfaction. More

by Bmicah79

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Miller

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Jun 15, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Chevrolet Cadillac for your vehicle service needs. We are thrilled to hear that our team provided you with a personal and professional experience, ensuring all work was completed timely and to your satisfaction. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Gateway Chevrolet Cadillac team

June 01, 2024

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Employee Rating

Hi I wish your service department was better a couple of advisers are very rude advisers are very rude More

by n777jones

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cory Axvig, Bill Culley, Cody Stengl

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Jun 03, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 21, 2024

Dealership Rating

Employee Rating

Friendly they put us in a car we want and is willing show how things work how things work More

by Steven Evitt

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan McGarry, Brad Sather, Ryan Payson , John Trygstad

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Apr 22, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are so glad that we had the opportunity to work with you, Steven, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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