Matthew D

My experience with O’Steen Volkswagen was amazing! !! This is my 3rd car from them and each time has been great! I would like to thank Scott, Jacob, and Matt for their professionalism and customer se !! This is my 3rd car from them and each time has been great! I would like to thank Scott, Jacob, and Matt for their professionalism and customer service. Scott you were so kind and helpful, I will definitely be sending recommendations your way. Matt and Jacob thank you for your patience and working with me on the numbers! We are customers for life. O’Steen VW made buying a car stress free and easy. Thank you all. Etan and Melissa More

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As a first time car buyer this was a huge experience for me and O’Steen and its sales team were there for me every step of the way! Scott was my main point of contact and did amazing with explaining things me and O’Steen and its sales team were there for me every step of the way! Scott was my main point of contact and did amazing with explaining things to me and going above and beyond to meet our needs! More

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The team was helpful in finding us the right vehicle, and were open and transparent as we worked through inspections which made it very easy to decide on closing the deal. were open and transparent as we worked through inspections which made it very easy to decide on closing the deal. More

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Best car buying experience I have ever had, no pressure, no unwanted dealer options or surprises in the finance office. The whole team/staff was professional, friendly and knowledgeable about the vehicle be no unwanted dealer options or surprises in the finance office. The whole team/staff was professional, friendly and knowledgeable about the vehicle being purchased. Would definitely recommend buying a car from O’Steen Volkswagen. More

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I have worked in Car brand for more 10 years and have never came across a messed up dealer like this. They were super slow and got the requested car wrong, to add it up they orchestrated a story to justi never came across a messed up dealer like this. They were super slow and got the requested car wrong, to add it up they orchestrated a story to justify it. The experience of buy a new car went down to disappointment and they had no worry. Would request not to visit this dealership. I picked up Volkswagen from another dealership in Jacksonville and it two typically a day for them to support me. Here they worked on it for whole week and messed it up. Humble request, do not visit this dealer. More

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Excellent experience. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. More

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My sales representative Quan was super helpful thru the entire car buying process. He was super nice and got me in and out with no issues. He made my car buying experience very pleasant and peaceful. I’m v entire car buying process. He was super nice and got me in and out with no issues. He made my car buying experience very pleasant and peaceful. I’m very appreciative of the service. More

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Love the atlas, thanks to Jacob and Kelvin, highly recommend dealing with them anytime you are in the market for a vehicle. recommend dealing with them anytime you are in the market for a vehicle. More

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My sales man Jacob was amazing. HIM and sales manager Matt made sure I got the best deal possible. HIM and sales manager Matt made sure I got the best deal possible. More

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Jakob was amazing! He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Recep He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Receptionist. They were a very welcoming family during my entire visit :) More

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