Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Matthew Buettner
Refer Me
Matthew Buettner
Salesperson
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
40 Reviews
Easy going and a huge horror movie fan! Love to travel and spend time with my amazing family and friends!
Read moreDealership Experience
10 yrs, 6 mos
Industry Experience
10 yrs, 6 mos
Specialties & Trainings
Toyota Certified Sales Training
40 Reviews
Write a Review
40 Reviews of Matthew Buettner
March 15, 2025
Nice people, efficient, fast and timely. Correspondence was good, knowledgeable and helpful. I wish I would of received hardcopy in addition to the quick drive. Left my insurance papers in g Correspondence was good, knowledgeable and helpful. I wish I would of received hardcopy in addition to the quick drive. Left my insurance papers in glove and got pulled over on the way home. 😙😂 The vehicle was going to fast, somehow , maybe operator error. Fortunately only a warning was received 😀. More
by smithrb369
Verified CustomerOther Employees Tagged: Janessa Rios
March 06, 2025
Matt and the rest of the Russ Darrow team were great to work with. Our first new build vehicle purchase process was seamless. Great communication (timely and clear), friendly, no pressure. Would definit work with. Our first new build vehicle purchase process was seamless. Great communication (timely and clear), friendly, no pressure. Would definitely purchase from them again. More
by NKHANTKE
Other Employees Tagged: Janessa Rios
February 15, 2025
Chris G. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. Made us feel very comfortable with his work completed as requested. Looking forward to having Chris complete needed repairs as they come up in the future. More
by Scott
Other Employees Tagged: Chris Greasing
January 17, 2025
Matt was great to work with. He was up front, honest, and took the time to show me all the features on my new Tundra. I wasn’t sure if I wanted to get a Tacoma or Tundra and he w He was up front, honest, and took the time to show me all the features on my new Tundra. I wasn’t sure if I wanted to get a Tacoma or Tundra and he was patient with me as I made a decision. Highly recommend! More
by VINCE.DECKER
Other Employees Tagged: Cole Lutz, Mark Bechler
February 24, 2023
May be great if you are using their financing, however when I shared i was using my credit union the car suddenly was "sold". This occurred after a sales rep had contacted me 45 minutes earlier to set up when I shared i was using my credit union the car suddenly was "sold". This occurred after a sales rep had contacted me 45 minutes earlier to set up a time for purchase. Everything was great until they couldn't make money off of my financing. To be sure it wasn't an oversight as they claimed I had a friend inquire about the car about an hour after being told it was sold. He was in fact contacted by someone from the dealer and told it was available. I repeatedly texted the salesperson with my concern and was ignored until offering to share my concerns in person. Mind you I had been in contact with them all week regarding the vehicle after driving on Saturday and arranged to complete the purchase on Friday once my previous car was sold. I will certainly never be back and will share my experience with as many people as i can More
by Frustrated and Lied To
September 23, 2022
Great service. Patient, kind, and efficient. Took good care of us. Worked as a team Patient, kind, and efficient. Took good care of us. Worked as a team More
by Cori
Other Employees Tagged: Travis Schubert , Abbie
September 15, 2022
The level of service at Russ Darrow was first class and they keep their commitments they keep their commitments More
by Steve Rozek
Other Employees Tagged: Travis Schubert, Cole Lutz, Heather Gagliano , Danae Behnke, Jerry Chuprinskas, Travis Derosier, Jim Dunker, Michael Wagner
July 31, 2022
Everyone that we came into contact with was helpful and friendly even those that we didn't start working with. At other dealerships, sales reps won't talk to you unless they are your designated person. Lo friendly even those that we didn't start working with. At other dealerships, sales reps won't talk to you unless they are your designated person. Love the team effort at Russ Darrow. More
by Tabran
Other Employees Tagged: Travis Schubert , Kayla Gagliano
Dealership Inventory (105 Vehicles)
2023 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
2021 Toyota Avalon Hybrid
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
