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Matthew Bucey
Matthew Bucey at Gerald Kia of Matteson

Matthew Bucey

Finance Manager

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.5
74 Reviews
4.5

74 Reviews

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74 Reviews of Matthew Bucey

June 27, 2025

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Employee Rating

Shamir is very personable and a good guy to work with. He takes care of his customers. More

by karenkurzeniec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner

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Jun 27, 2025

Gerald Kia of Matteson responded

Karen, thank you for taking the time to leave us a review! We appreciate your feedback about our team and are glad to hear that you had a positive experience with us at Gerald Kia of Matteson. We look forward to seeing you again in the future. Sincerely, The Team at Gerald Kia of Matteson

June 26, 2025

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Employee Rating

Good service, great team services, complete recalls in a timely manner. Service department work well with and great customer service More

by valsj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Andrew Vela

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Jun 26, 2025

Gerald Kia of Matteson responded

Thank you for your feedback! We're pleased to hear that you experienced good service and timely recall completions at Gerald Kia of Matteson. Our team strives to provide excellent customer service, and we're glad it showed during your visit. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 25, 2025

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Employee Rating

Very very very very very very very very very very very very very very very very very very good More

by mikecupak
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner , Samantha

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Jun 26, 2025

Gerald Kia of Matteson responded

Thank you so much for your amazing review, Mike! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson. Your satisfaction means the world to us. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 24, 2025

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I recently purchased a vehicle from Gerald Kia of Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and t More

by Mrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter

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Jun 24, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience at Gerald Kia of Matteson with Aaron. Our team strives to provide friendly and knowledgeable service, and it's great to know that Aaron made your car buying experience smooth and enjoyable. We appreciate your feedback and hope to assist you again in the future. Enjoy your new vehicle! Sincerely, The Team at Gerald Kia of Matteson

June 24, 2025

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Their service staff is very welcoming and they honor the time that you scheduled your car for service. Unless there is a major issue, you are in and out in less than 90 mins. Unlike other dealers that have More

by HQmmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra , Stephanie Lowczyk

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Jun 24, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service staff at Gerald Kia of Matteson. We pride ourselves on being efficient and respectful of our customers' time. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

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Employee Rating

I’ve been going to this dealership for years Shelly has been taking care of me for the last year or so and I’m so happy to see her when I go there. She is always keeping me informed and is a pleasure to wo More

by Kia1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly

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Jun 20, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that Shelly has been such a valuable part of your experience at Gerald Kia of Matteson. It's our goal to provide excellent service, and we’re glad to know you feel well taken care of. We look forward to seeing you again on your next visit! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

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Employee Rating

Your service department is awesome. Shelly is a great person to deal with she is very knowledgeable and stays on top of her clients needs More

by Kia1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter , Shelly in servixe

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Jun 20, 2025

Gerald Kia of Matteson responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our service department and that Shelly made a great impression. At Gerald Kia of Matteson, we strive to meet our clients' needs, and it's wonderful to know we succeeded with you. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

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Employee Rating

Our salesman Orlando was great! He was very patient with us. Changed the car I was interested in twice. More

by Monica_ensminger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter

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Jun 20, 2025

Gerald Kia of Matteson responded

Thank you, Monica! We truly appreciate your kind words about Orlando and are delighted to hear that he provided you with excellent service at Gerald Kia of Matteson. We strive to ensure our customers feel comfortable and supported during their car buying journey. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

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Employee Rating

Service was great and I love my new purchase everything went nice and smooth!!! Thank you More

by kennethiahunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Vela

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Jun 20, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review, Kenneth! We're thrilled to hear that you had a great experience at Gerald Kia of Matteson and that you love your new purchase. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

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Employee Rating

They have a long wait time even for an appointment. They are accommodating to the appointment More

by hughesjermaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner

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Jun 23, 2025

Gerald Kia of Matteson responded

Thank you very much for your feedback. Please reach out to me directly if there is anything further I can do to assist you and give you a better experience. Joshua Patrick Breen General Manager 708.720.8918 Gerald Kia of Matteson

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