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Matthew Bucey
Matthew Bucey at Gerald Kia of Matteson

Matthew Bucey

Finance Manager

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.5
80 Reviews
4.5

80 Reviews

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80 Reviews of Matthew Bucey

July 29, 2025

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Employee Rating

The service department wa great and easy to get too. The service techs were nice. More

by CCBROWN24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner

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Jul 29, 2025

Gerald Kia of Matteson responded

Thank you for your feedback! We’re pleased to hear you had a positive experience with our service department at Gerald Kia of Matteson. Our team works hard to make sure every visit is smooth and enjoyable. We look forward to welcoming you back next time. Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

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Employee Rating

Perfect customer service , Shelly gave me all of the information i asked for. Would recommend to any one of my family members. More

by shaunbc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Andrew Vela

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Jul 29, 2025

Gerald Kia of Matteson responded

Thank you, Shaun! We are happy to hear that Shelly provided you with perfect customer service and all the information you needed. Your recommendation means a lot to us at Gerald Kia of Matteson, and we look forward to assisting you and your family in the future. Sincerely, The Team at Gerald Kia of Matteson

July 27, 2025

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Everyone was wonderful there. Pearl made me feel right at home and didn’t make me feel pressured at all!! More

by amburvacha
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pearl

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Jul 28, 2025

Gerald Kia of Matteson responded

Thank you for your kind words, Amburvacha! We're thrilled to hear that you felt at home during your visit to Gerald Kia of Matteson. Pearl truly appreciates your feedback and is dedicated to providing a comfortable experience without any pressure. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

July 17, 2025

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Shelley was very helpful and kept me updated with the changes to my car at all times More

by alliegamperl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley from service

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Jul 17, 2025

Gerald Kia of Matteson responded

Thank you! We’re glad to hear that you had a positive experience with Shelley at Gerald Kia of Matteson. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Team at Gerald Kia of Matteson

July 16, 2025

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Employee Rating

Upon arriving at the dealer, I was greeted by the service tech. Who explained everything and all pricing. Very professional, offered me a ride home, which I accepted. I also got a ride back to the dealer. Th More

by FBPILEGGI2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 15, 2025

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Hi I recently purchased a vehicle from Kia and I am in love with it the customer service was amazing. More

by Tashay Carter
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Andrew Vela , Brandon

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Jul 15, 2025

Gerald Kia of Matteson responded

Thank you so much, Tashay! It's great to hear that you're in love with your new vehicle and that you had an amazing experience with our customer service at Gerald Kia of Matteson. We appreciate your support and look forward to serving you again in the future. Sincerely, The Team at Gerald Kia of Matteson

July 07, 2025

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Orlando was great to work with. He was very patient with us. It took several days to decide on the car. More

by Monica_ensminger
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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Jul 07, 2025

Gerald Kia of Matteson responded

Thank you, Monica! We greatly appreciate your positive feedback about your experience with Orlando at Gerald Kia of Matteson. We're glad to hear that he was patient and helpful during your decision-making process. We hope you love your new car, and we look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

June 27, 2025

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Employee Rating

Shamir is very personable and a good guy to work with. He takes care of his customers. More

by karenkurzeniec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner

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Jun 27, 2025

Gerald Kia of Matteson responded

Karen, thank you for taking the time to leave us a review! We appreciate your feedback about our team and are glad to hear that you had a positive experience with us at Gerald Kia of Matteson. We look forward to seeing you again in the future. Sincerely, The Team at Gerald Kia of Matteson

June 26, 2025

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Employee Rating

Good service, great team services, complete recalls in a timely manner. Service department work well with and great customer service More

by valsj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Andrew Vela

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Jun 26, 2025

Gerald Kia of Matteson responded

Thank you for your feedback! We're pleased to hear that you experienced good service and timely recall completions at Gerald Kia of Matteson. Our team strives to provide excellent customer service, and we're glad it showed during your visit. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 25, 2025

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Employee Rating

Very very very very very very very very very very very very very very very very very very good More

by mikecupak
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner , Samantha

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Jun 26, 2025

Gerald Kia of Matteson responded

Thank you so much for your amazing review, Mike! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson. Your satisfaction means the world to us. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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