Matthew Bucey
Matthew Bucey at Gerald Kia of Matteson
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Matthew Bucey

Finance Manager

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Matthew Bucey

February 22, 2025

Dealership Rating
Employee Rating

They did a wonderful job with servicing my car they also provided me with transportation back to my destination until my car was ready More

by jjohnson2682
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with the service at Gerald Kia of Matteson and that our team was able to assist you with transportation. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 22, 2025

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Always helpful with questions about my KIA! I always take my car there for service and if I need any parts, their parts department is very helpful! More

by CGORDON781
Service Price Transparency
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Recommend Dealer
Yes
Feb 22, 2025

Gerald Kia of Matteson responded

Thank you so much for your kind words! We're thrilled to hear that you find our team at Gerald Kia of Matteson helpful with your questions and service needs. We appreciate your loyalty and are here to assist you with any parts or services in the future. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 22, 2025

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Great people great service love my kia would recommend to anyone looking to buy a vehicle More

by bartusiak8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner , The service lady I think her name is Sheila. She has a boot on her foot.

Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your Kia and had a great experience with us at Gerald Kia of Matteson. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 20, 2025

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I was very satisfied with the service I got only downfall was once the job was complete.I went to my vehicle and smelled of marijuana and I was not to happy More

by bigreese925
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Recommend Dealer
Yes

February 19, 2025

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Everybody we encountered during the deal at the dealership was absolutely phenomenal. Josh Breen the GM was great putting the deal together. Every process every step along the way with seamless. Do More

by jimbow
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter , Josh Breen

Feb 21, 2025

Gerald Kia of Matteson responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a phenomenal experience at Gerald Kia of Matteson. It's great to know that Josh and the rest of our team were able to make the process seamless for you. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 18, 2025

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It’s ok the service ok but the price I do not agree with will not buy another car from here More

by LILWODDIE27
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Recommend Dealer
Yes
Feb 21, 2025

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 17, 2025

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Always dependable, courteous, professional and excellent service. Highly recommended! I usually work with Robert and have had great success. More

by RCZARNECKI0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner

Feb 17, 2025

Gerald Kia of Matteson responded

Thank you so much for your review! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 17, 2025

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I would like if somebody could explain how some of the things in my car work I have no one to show me and when I ask, they ignore me More

by alyce082808
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Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Gerald Kia of Matteson responded

Alyce082808 - Can you please reach out to me. I would love to have someone go over your features so you can enjoy the benefits of all the great options you have! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently More

by CARONPATTERSON149
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Recommend Dealer
No
Feb 16, 2025

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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The service provided was quick and easy. As a customer, I barely had to do anything. More

by TOMASJOE01
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your experience at Gerald Kia of Matteson was quick and easy. We strive to make the process as smooth as possible for our customers. We hope to see you again soon for your next visit! Sincerely, The Team at Gerald Kia of Matteson

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