Matthew Brown
Matthew Brown at McKenzie Buick GMC

Matthew Brown

Sales Representative

McKenzie Buick GMC

6500 Caroline St
Milton, FL 32570

Contact Me
5.0
124 Reviews

Born and raised in Milton, Florida. Love spending time outdoors with my wife and two kids. Have been active as a Firefighter/EMT locally since 2010.

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English English

5.0

124 Reviews

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124 Reviews of Matthew Brown

September 29, 2025

Dealership Rating
Employee Rating

Matt Brown is the most honest salesman I’ve ever come across. What I have a problem with is Kevin the finance guy. I had asked for PenAir federal credit union. PenAir was 5.16 percent interest rate More

by ROBBYZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

McKenzie Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Oct 03, 2025

McKenzie Buick GMC responded

Mr. Zaks, We do not keep the money funded to us through your lienholder for your warranty. You bought a warranty with a company that sells extended warranties that we are licensed to sell finance products with, but the money is not kept in house. This was explained to you when you purchased your products who the warranty company was that issued the warranties you opted to purchase for your vehicle. We do not control the timeline but with your vehicle being financed, the refund is always back to your lienholder and should not be issued to you directly. We are able to login to the JM&A system, and we did verify your warranty was cancelled on 10/1/2025 as you requested. We do not control when the refund is issued.

Oct 03, 2025

ROBBYZ responded

Refund my Extended Warranty I cancelled!! If you want me to service my “Brand New ”2025” You want me to wait 3 months for a refund? That isn’t happening! I paid for it in the loan and making payments on a EXTENDED WARRANTY THAT I CANCELLED!!! 👉🏻I’m NOT WAITING 3 months! REFUND MY MONEY👈🏻 Robert & Brenda Zaks

Oct 03, 2025

ROBBYZ responded

That’s the last time I deal with Kevin “The Finance Guy” I canceled the extended warranty before 10-1-25 and you confirmed it!! Now it’s 10-12-25!! I’ll have my OWN BANK DO THE FINANCING WITHOUT YOU!! Again I SAVED $200 a month by going to my own bank “PENAIR” at 5.16% instead of the one YOU PICKED FOR US👈🏻 And oh you’ll save $1,000 bucks!! Your loan was 7.16% it doesn’t take a rocket scientist to figure that one out! We saved way more than a $1,000 by going to PenAir. I will have my Truck serviced and NEW TRUCK AT STEP ONE BUICK GMC AND CADILLAC DEALERSHIP IN PENSACOLA! You're such a con! Smile in peoples faces while getting them for all you can!!! We told you that we both were disabled Veterans and been ripped off by another car dealership!!! And wanted to be treated better because we were sick of being ripped off. Yet here you are drooling at another sucker! Well I got news for you? My wife and I are NOT SUCKERS!! I’ll leave it at that! Somethings are better left unsaid!

Oct 03, 2025

McKenzie Buick GMC responded

Please advise when you requested the warranty to be cancelled and I will check the cancellation date that it was sent to JM&A. We can only see when it was cancelled in their system but would be more than happy to research this and see if someone dropped the ball. Thank You

September 28, 2025

Dealership Rating
Employee Rating

Matt and the rest of the team were engaging. There were some unexpected challenges and the team rolled with the punches. More

by JEREMY.ORR
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

McKenzie Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2025

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Employee Rating

They were very helpful and stayed late after closing to finish our paperwork. They are all extremely friendly and helpful. I will always buy my cars there. More

by jeff@cutsbyus.com
Purchase Time
Recommend Dealer
Yes
Oct 03, 2025

McKenzie Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2025

Dealership Rating
Employee Rating

I am very pleased wih my experience once again at Mckenzie motors in Milton Florida More

by spook96d1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

McKenzie Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Dealership Rating
Employee Rating

Always a great experience at McKenzie Motors. Top class service from start to finish. Had me in and out within an hour and on the road with my brand new AT4 Sierra. Thanks again McKenzie!! More

by AustinGMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

McKenzie Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at McKenzie Buick-GMC! We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2025

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Employee Rating

It was a pleasure to meet the staff and the sales person was very informative the dealership clean and well maintained the hole staff treated me like I was welcome thanks to all for your time 😃 More

by BRYANT_G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

McKenzie Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. Thank you, and have a fantastic day!

September 11, 2025

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Employee Rating

Wonderful experience so no complaints the process when smooth and it was fast so thanx again More

by spook96d1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

McKenzie Buick GMC responded

We're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2025

Dealership Rating
Employee Rating

Sales staff and Finance manager were professional and answered all questions. Add on $699 fee of the McKenzie service plan on top of a $1k doc fee is enough to make me not return. This plan is a mandator More

by jlkbwatts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2025

McKenzie Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (850) 981-6458 when you have a chance. Thank you, and we look forward to hearing from you.

August 17, 2025

Dealership Rating
Employee Rating

I'm very pleased with McKenzie motors the people are so helpful ,I got a good deal on the oil change. More

by wilrlw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2025

McKenzie Buick GMC responded

We are glad we could help! We hope to see you soon!

August 15, 2025

Dealership Rating
Employee Rating

Very straight forward. Honest, helpful, makes you happy. All the staff appears to have your best interest. More

by APRYLDADON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

McKenzie Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at McKenzie Buick-GMC! We hope to be of service to you again in the future. Best wishes, McKenzie Buick-GMC

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