Matthew Berry
Matthew Berry at INFINITI Roseville

Matthew Berry

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Matthew Berry

August 28, 2025

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Employee Rating

Jairo my service advisor is Everything! There are not a lot of employees now days that will go above and beyond and communicate the whole process when it comes to automotive/retail service. More

by Youtuber Reviewer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez , Kieran Wilson

Aug 29, 2025

INFINITI Roseville responded

Thank you so much for this amazing and thoughtful review! We’re truly honored by your words and incredibly proud to have Jairo on our team. He consistently goes above and beyond for our guests, and it’s clear his dedication and care made a lasting impression. We’re especially grateful for your loyalty and willingness to travel such a long distance just to work with Jairo. Thank you again for your trust and support. We look forward to taking care of you and your vehicle for years to come!

August 02, 2025

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Friendly and knowledgeable staff, quick and super professional service for the car. It’s always been a very positive experience. More

by MIKEHELTON77
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Recommend Dealer
Yes

Other Employees Tagged: Micah Caplan

Aug 05, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear that you always have positive experiences with us, that's exactly what we strive for. We appreciate your business and look forward to the next time we can assist you.

July 01, 2025

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I have bought a few cars from the dealership and I have referred perhaps more than 10 people that have purchased either infinity or Mazda the best place in Northern California to deal with very kind good p More

by FAWADATEBAR
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2025

INFINITI Roseville responded

Thank you so much for your continued support and loyalty! We're truly honored to have earned your trust over the years, and we're grateful for the many referrals you've sent our way. We're proud to hear that both our sales and service teams have consistently delivered a great experience. Your kind words about our staff and management team are greatly appreciated. Thank you for recommending us as the best place in Northern California - we look forward to serving you and your referrals for years to come!

April 25, 2025

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go More

by Privateron
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez, Michael Jeffries, Alyssa Ussery, Jonathan Vargas, Micah Caplan , Charles Bermudez, Mike Heuser, Mechanic Rodney

Apr 28, 2025

INFINITI Roseville responded

Thank you for your kind words and 5-star review! We are so happy to hear that Jairo, Dan and Rodney were able to provide you with 5-star service, we are glad to have them as part of our team. We appreciate your loyal business!

April 19, 2025

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Service went smooth but the car wash never happened which os disappointing given it was offerred and written on my invoice. More

by 2MAS24
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Recommend Dealer
Yes
Apr 21, 2025

INFINITI Roseville responded

We appreciate your feedback and sincerely apologize for the missed car wash. That’s not indicative of the high level of service we strive to provide. Thank you for bringing it to our attention. Our Service Manager would love the opportunity to speak with you directly, but we were unable to locate your customer record based on the username. Please contact him at your convenience so we can make this right. He can be reached directly at 916-770-8400.

April 14, 2025

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Great experience. Everyone seemed to know what they were doing and taking about and were straight forward and honest with me More

by KELLENRALPH
Recommend Dealer
Yes
Apr 15, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are glad your experience with us was seamless and enjoyable! We look forward to the next time we can assist you.

April 10, 2025

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Excellent overall experience and loved the new dealership location. I'll definitely be back very soon .... More

by DREBRAZIL79
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Recommend Dealer
Yes
Apr 10, 2025

INFINITI Roseville responded

Thank you so much for the great feedback! We're so glad you had an excellent experience and that you're loving our new location — we are too! We can't wait to welcome you back again soon.

April 10, 2025

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Definitely was a people friendly and very helpful around the Building. Will recommend my infinite friends!! More

by warrenprs
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Recommend Dealer
Yes
Apr 11, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a great experience with us. We look forward to the next time!

April 07, 2025

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Everyone I had contact with was very friendly. My service took exactly as long as I was told it would, and my car looked great afterward. Thank you Infinity Roseville! More

by TYSHALLEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

Apr 08, 2025

INFINITI Roseville responded

Thank you so much for the amazing review! We are so glad to hear you had a seamless service visit with us. We look forward to continuing to serve you!

March 31, 2025

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I appreciate the fast service, after speaking with Matthew I expected the repair to take much longer than expected. Thank you service team for your service and your professionalism. More

by Andresfeliciano
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

INFINITI Roseville responded

Andres, Thank you for your kind words! We’re so glad to hear that Matthew was able to manage your repair efficiently and exceed your expectations. We take pride in providing fast, professional service, and it's great to know that our team made your experience smooth and hassle-free. We appreciate your trust in us and look forward to assisting you again in the future!

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