Matthew Berry
Matthew Berry at INFINITI Roseville
Refer Me

Matthew Berry

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

Contact Me
4.9
51 Reviews
4.9

51 Reviews

Write a Review

51 Reviews of Matthew Berry

April 25, 2025

Dealership Rating
Employee Rating

My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go More

by Privateron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

INFINITI Roseville responded

Thank you for your kind words and 5-star review! We are so happy to hear that Jairo, Dan and Rodney were able to provide you with 5-star service, we are glad to have them as part of our team. We appreciate your loyal business!

April 19, 2025

Dealership Rating
Employee Rating

Service went smooth but the car wash never happened which os disappointing given it was offerred and written on my invoice. More

by 2MAS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

INFINITI Roseville responded

We appreciate your feedback and sincerely apologize for the missed car wash. That’s not indicative of the high level of service we strive to provide. Thank you for bringing it to our attention. Our Service Manager would love the opportunity to speak with you directly, but we were unable to locate your customer record based on the username. Please contact him at your convenience so we can make this right. He can be reached directly at 916-770-8400.

April 14, 2025

Dealership Rating
Employee Rating

Great experience. Everyone seemed to know what they were doing and taking about and were straight forward and honest with me More

by KELLENRALPH
Recommend Dealer
Yes
Apr 15, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are glad your experience with us was seamless and enjoyable! We look forward to the next time we can assist you.

April 10, 2025

Dealership Rating
Employee Rating

Excellent overall experience and loved the new dealership location. I'll definitely be back very soon .... More

by DREBRAZIL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

INFINITI Roseville responded

Thank you so much for the great feedback! We're so glad you had an excellent experience and that you're loving our new location — we are too! We can't wait to welcome you back again soon.

April 10, 2025

Dealership Rating
Employee Rating

Definitely was a people friendly and very helpful around the Building. Will recommend my infinite friends!! More

by warrenprs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a great experience with us. We look forward to the next time!

April 07, 2025

Dealership Rating
Employee Rating

Everyone I had contact with was very friendly. My service took exactly as long as I was told it would, and my car looked great afterward. Thank you Infinity Roseville! More

by TYSHALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

Apr 08, 2025

INFINITI Roseville responded

Thank you so much for the amazing review! We are so glad to hear you had a seamless service visit with us. We look forward to continuing to serve you!

March 31, 2025

Dealership Rating
Employee Rating

I appreciate the fast service, after speaking with Matthew I expected the repair to take much longer than expected. Thank you service team for your service and your professionalism. More

by Andresfeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

INFINITI Roseville responded

Andres, Thank you for your kind words! We’re so glad to hear that Matthew was able to manage your repair efficiently and exceed your expectations. We take pride in providing fast, professional service, and it's great to know that our team made your experience smooth and hassle-free. We appreciate your trust in us and look forward to assisting you again in the future!

March 30, 2025

Dealership Rating
Employee Rating

I visited this dealership to have a tire that was losing air replaced. Despite my concerns, they couldn’t find any issues with the tire. Instead recommending a tire replacement. First red flag: This dealers More

by JEMSTE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Micah Caplan

Apr 03, 2025

INFINITI Roseville responded

We’re sorry to hear your experience didn’t meet expectations. While we worked to assist with your tire replacement with your aftermarket rims we apologize they weren’t eligible for the buy 3, get 1 for $1 promotion. Although we covered all related costs, we understand the process was still frustrating. We’ve made improvements since your visit and appreciate your feedback. If you wish to speak to our Service Manager, feel free to reach out to Michael Jeffries at 916-770-8400.

March 17, 2025

Dealership Rating
Employee Rating

I appreciate the deal received for my car. Me and the new owner love it and will recommend Infinity of Roseville to anyone. More

by Andresfeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esther Shamouel , Matthew, Terri, Nikita

Mar 18, 2025

INFINITI Roseville responded

Andres, Thank you so much for the kind words! We are so glad your experience with us was a great one. We look forward to a long-lasting relationship!

March 14, 2025

Dealership Rating
Employee Rating

Mathew was very kind and the technician was very thorough with his inspection of my car. My car is working much better than before I came in. They were very efficient with their work. More

by TORY.STEELE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

INFINITI Roseville responded

Tory, Thank you so much for the kind words! We're thrilled to hear that Mathew and our technician took great care of your car and provided such thorough and efficient service. It's great to know your car is running better than ever! We truly appreciate your feedback and are happy we could help. We look forward to the next time we can assist you!

1
...

Dealership Inventory (102 Vehicles)

new 2025 INFINITI QX50 car, priced at $53,360
2025 INFINITI QX50
new
Graphite Shadow exterior
CVT
All-wheel Drive
used 2024 INFINITI QX55 car, priced at $45,980
2024 INFINITI QX55
used
White exterior
CVT
All-wheel Drive
new 2025 INFINITI QX80 car, priced at $102,845
2025 INFINITI QX80
new
White exterior
Automatic
Four-wheel Drive
used 2018 Acura MDX car, priced at $19,500
2018 Acura MDX
used
Gray exterior
Automatic
All-wheel Drive
used 2023 INFINITI QX50 car, priced at $32,500
2023 INFINITI QX50
used
Gray exterior
CVT
All-wheel Drive
new 2025 INFINITI QX60 car, priced at $69,550
2025 INFINITI QX60
new
Majestic White/Black Obsidian exterior
Automatic
All-wheel Drive