Matthew Berry

They kept me very comfortable while I waited for my car to be serviced. Matthew pointed out where I could set up my laptop while I waited. They even washed my car which was a nice touch. to be serviced. Matthew pointed out where I could set up my laptop while I waited. They even washed my car which was a nice touch. More

by Judy Verified Customer Verified Customer

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The services was great. However, I would have like the paperwork to reflect that I gave permission for the recall to be done. However, I would have like the paperwork to reflect that I gave permission for the recall to be done. More

by RMCURL Verified Customer Verified Customer

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Mathew went over and above to help solve my issue and he did a great job did a great job More

by Anoyntd1 Verified Customer Verified Customer

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Mathew was great and I appreciated the service team’s attention to a paint issue I had. attention to a paint issue I had. More

by DCULP Verified Customer Verified Customer

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Complained of driver's side mirror glasss vibration at freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 In freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 Infiniti autos didn't vibrate. Unhappy with this answer. Previous dealership in Elk Grove, CA was prepared to replace the mirror under warranty, but unfortunately closed business before it was accomplished. More

by Michele Verified Customer Verified Customer

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At my last appointment I made the next appointment. Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was servic Upon arriving in December I discovered from Matthew that I didn’t have an appointment. Matthew was kind enough to not turn me away. My car was serviced and I was able to get on with my day. More

by VAD102958 Verified Customer Verified Customer

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Very professional. Happy with the service I received. Informative about the future services I will need. Happy with the service I received. Informative about the future services I will need. More

by AMYREMLY Verified Customer Verified Customer

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Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919 Verified Customer Verified Customer

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Michael Jeffries and Matthew took very good care of me and my car after a mishap on my car parts not being ready for my scheduled repair appointment. I am pleased with the great customer service and profe and my car after a mishap on my car parts not being ready for my scheduled repair appointment. I am pleased with the great customer service and professionalism from these 2 gentlemen. Thank you More

by gabria Verified Customer Verified Customer

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All went well for service My understanding with the full service contract we purchased, there would be a courtesy vehicle available, There was not. Other than that, all good full service contract we purchased, there would be a courtesy vehicle available, There was not. Other than that, all good More

by Sidgordon23 Verified Customer Verified Customer

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