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Matthew Barrett

Overview Reviews (53) Inventory (515)

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Matthew Barrett

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.7

53 Reviews

Overview Reviews (53) Inventory (515)

4.7

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Matthew Barrett

September 04, 2025

Dealership Rating

Employee Rating

Great service, friendly staff, and theybkeepnypu up to date on how the maintenance is going. date on how the maintenance is going. More

by ALG417

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

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Sep 04, 2025 -

Deland Kia responded

Think of maintenance as a pit stop and the staff as the crew who calls out the next move, loud and clear. Happy to hear the updates kept you comfortable while the work was done. See you at the next check-in and expect the same tempo.

June 25, 2025

Dealership Rating

Employee Rating

Deland Kia had Great customer service and communication. I will recommend highly to my friends and family I will recommend highly to my friends and family More

by dbirdx2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keegan Gray sales

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Jun 26, 2025 -

Deland Kia responded

We appreciate the kind words and the perfect rating! It means a lot to know we earned your trust. Come see us again anytime your car needs expert care and our team will be ready for you.

June 15, 2025

Dealership Rating

Employee Rating

Everything was done in a timely manner and everyone was so nice. Thank you for an awesome experience. so nice. Thank you for an awesome experience. More

by vhogan74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

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Jun 16, 2025 -

Deland Kia responded

We’re thrilled to see your five stars! It’s customers like you that make our work so rewarding. Let us know if there’s anything else we can do for you.

June 13, 2025

Dealership Rating

Employee Rating

I’ve been using Kia DeLand for many many years, but twice in the last four visits I received my car back and within a day or day there were issues causing it to overheat. Both times Derrick Kus was attentive in the last four visits I received my car back and within a day or day there were issues causing it to overheat. Both times Derrick Kus was attentive and helpful, both times it was fixed and Kia Service admitted blame but both times it left me without a car for several days.it also makes me worried about future service. More

by donnab8870

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Derrick Kus

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Jun 16, 2025 -

Deland Kia responded

Hello Donna, and thank you for taking the time to share your feedback with us. We are here to ensure that your future service visits go smoothly, and we'd like to speak with you further about your experience. Please contact John Snoke, Service Manager, at 386-734-7800 whenever you have the chance.

June 11, 2025

Dealership Rating

Employee Rating

Good customer service. Best service team. Polite and attentive, knowledgeable team. Very pleased with my new car Best service team. Polite and attentive, knowledgeable team. Very pleased with my new car More

by ABBYNICKY

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

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Jun 12, 2025 -

Deland Kia responded

What a great review—thank you! We’re so happy we could help make your experience a memorable one. Feel free to reach out if you have any questions or just want to say hi. Your satisfaction means the world to us.

June 11, 2025

Dealership Rating

Employee Rating

I was seen promptly and the car was whisked away. They worked on my Kia Soul fixing a CBS brake light problem. Matt was really nice, attentive, and kept me apprised of the whole process. And it's no They worked on my Kia Soul fixing a CBS brake light problem. Matt was really nice, attentive, and kept me apprised of the whole process. And it's now completely fixed. More

by brucieb444

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 12, 2025 -

Deland Kia responded

Thanks for the shining review! We’re glad we could make your visit a smooth one and get your Soul ready for the road again. Stop in again—we’ll be here with the same great service.

June 10, 2025

Dealership Rating

Employee Rating

Honest staff and work was done fast and knowledgeable about what had to be done ,building was clean about what had to be done ,building was clean More

by Richierich6965

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2025 -

Deland Kia responded

Five stars and a whole lot of appreciation from us to you! We love helping great customers like yourself. If you ever need anything, you know where to find us.

June 04, 2025

Dealership Rating

Employee Rating

Matt was awesome, greets you with a smile and always keeps me updated on the status of my vehicle keeps me updated on the status of my vehicle More

by lisa@brockmancorp.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2025 -

Deland Kia responded

Way to go to you and Matt! It's great to hear about a big win like this. Our entire team is motivated to keep doing more great work! Come see us again any time.

May 27, 2025

Dealership Rating

Employee Rating

I was well taken care of customer service was great and also was in and out with my appointment also was in and out with my appointment More

by Mimi Santos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

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May 28, 2025 -

Deland Kia responded

Nothing beats a happy customer and a five-star review! We’re honored you chose us and hope to see you again soon.

May 23, 2025

Dealership Rating

Employee Rating

This is the second time, my wife and I have bought an car from this dealership.. They're the BEST around .. They bent over backwards to please my wife in what she wanted in a new car ... It started becau car from this dealership.. They're the BEST around .. They bent over backwards to please my wife in what she wanted in a new car ... It started because as much we might've been looking for a new car ... We were VERY satisfied with our little Kia Soul .. More

by blueblasters98

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Rettinger, Manny Carreras, Noah Roman , Brooke Ruffell

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May 23, 2025 -

Deland Kia responded

We were glad to have you and your wife back! Your five-star rating tells our team that we're doing everything right. Now that you have your Soul, where will you go first? Let us know all about it!

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