Matt Tom

Worst service department in the industry. They do not back their work and have zero integrity. If they break your car during the service, they take no responsibility and had the audacity to They do not back their work and have zero integrity. If they break your car during the service, they take no responsibility and had the audacity to say "The car has over 100K miles so you should expect the valve cover to break on its own..." Left me with a repair of >$1,700 which I will eventually do by myself or take it to a competent set of mechanics, as they don't reside at Foundation Kia WR. Never did I think they would pull this with a Stinger customer. Absolutely "scummy". Do not go there. The GM, Matt Tom, tried to get me help but in the end was ineffective and the Service Department appears to be allowed to screw over customers that have cars over 100K. Their work is shoddy at best. More

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I was a very unhappy customer last week and wrote an unfavorable review about Foundation KIA in Wheatridge Colorado. However, the GM Mr. Matt Tom reached out to me today and exlplained what happened. unfavorable review about Foundation KIA in Wheatridge Colorado. However, the GM Mr. Matt Tom reached out to me today and exlplained what happened. He is "making it right" by reimbursing me for the mileage issue. I appreciate him and the dealership doing what is right and I am now "a happy satisfied customer" More

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Everybody I worked with at the dealership was amazing (Ryan, finance, Ricky & Matt)! They went out of their way to make sure I had everything I needed before, during, and after purchase. This was also th (Ryan, finance, Ricky & Matt)! They went out of their way to make sure I had everything I needed before, during, and after purchase. This was also the fastest car buying experience in my life - we were all organized. Great crew up there at Foundation!! More

by stacey.smith.co Verified Customer Verified Customer

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After making an all cash payment, we flew three hours to pick up our vehicle and waited 4 hours for the dealership to finish tinting windows and getting vehicle ready. After receiving the notification that pick up our vehicle and waited 4 hours for the dealership to finish tinting windows and getting vehicle ready. After receiving the notification that our car was finished and ready to be picked up, we booked a plane ticket for a week later to pick up the vehicle only to find out they had lied and it was still not ready. Severely disappointed in our salesperson George. He presented a price higher than what was agreed upon (more than a thousand dollars over original price) and only changed it after we claimed we wouldn’t sign the incorrect paperwork. Luckily Jason from finance was there to make sure it didn’t take any longer for us to receive our vehicle before starting our long drive home. I’m very disappointed with this dealership and would go out of my way to use a different one. Do Better! More

by Anonymous Verified Customer Verified Customer

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I cant thing of 15 words. But I love my new car purchase. Thanks a bunch But I love my new car purchase. Thanks a bunch More

by nicksmith507 Verified Customer Verified Customer

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Wonderful star, clean waiting area. Very knowledgeable, and helpful. Brittany always knows me by name and is always happy to see me. Very knowledgeable, and helpful. Brittany always knows me by name and is always happy to see me. More

by GMAXJR Verified Customer Verified Customer

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Great job by all. Professional and very competent. Will be back when we need another vehicle Professional and very competent. Will be back when we need another vehicle More

by ty.goerke Verified Customer Verified Customer

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