Matt "The Beard" McDonald | Page 5

Great people to deal with will be back again to buy another vehicle. Great set another vehicle. Great set More

by leroymartin76 Verified Customer Verified Customer

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Unfortunately, my purchase didn’t go through as planned after driving 1.5 hours only to be told that the vehicle I came for was sold the evening before after I had an appointment to see it. Upon arriving, after driving 1.5 hours only to be told that the vehicle I came for was sold the evening before after I had an appointment to see it. Upon arriving, I was shown the vehicle, allowed to test drive it and begin processing when I’m told that it was not available. There was a lack of communication between all sales staff / management or lack of procedures. It turned out a day later that sale fell through. It was only by the persistence of my salesman Jennifer that made the purchase possible. The purchase worked out eventually but the overall experience was frustrating. More

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I had one of my best experiences at this dealership. My salesperson, Matt the beard was knowledgeable and very personable. He walked me the bells and whistles of the vehicle as well as the paperwork. My salesperson, Matt the beard was knowledgeable and very personable. He walked me the bells and whistles of the vehicle as well as the paperwork. More

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This dealership was one of the best places to buy a vehicle just about everyone was top notch except for the financial person that wouldn’t take no for an answer but I still would return to the dealers vehicle just about everyone was top notch except for the financial person that wouldn’t take no for an answer but I still would return to the dealership More

by jeffchandler22 Verified Customer Verified Customer

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We love the dealership and our new car! Matt Mcdonald was fantastic, and went over and beyond to help us! We are truly a life customer! Roland the finance guy was rude, and disrespectful. Matt Mcdonald was fantastic, and went over and beyond to help us! We are truly a life customer! Roland the finance guy was rude, and disrespectful. We feel he needs to learn customer service skills. Overall our experience was good!! More

by momslove1009 Verified Customer Verified Customer

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Had Great experience from start to finish. Easy to work with. What a Great turn around from past experiences. Thank You to Matt Mcdonald and Tony the sales manager for working with me to get m Easy to work with. What a Great turn around from past experiences. Thank You to Matt Mcdonald and Tony the sales manager for working with me to get me into my Dream Jeep! I definitely recommend Front Royal Ford and will be back for future purchases! More

by leilapickett Verified Customer Verified Customer

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They are a great dealer to work with and they listen to everything you need. everything you need. More

by apdiii Verified Customer Verified Customer

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I reached out to Amber Spaid regarding a 2019 Ford Fusion on their website and she referred me to sales associate, Matt McDonald. I met Matt at the dealership, we agreed to a deal and I left with the Fusion on their website and she referred me to sales associate, Matt McDonald. I met Matt at the dealership, we agreed to a deal and I left with the Fusion that evening. Everything was simple and not stressful at all, which is not usually the case at most car dealerships. I definitely recommend Matt at Front Royal Ford if anyone is in the market for a vehicle. More

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Matt "The Beard" was our sales person - he was great! Very attentive to our needs; very helpful explaining all the features on our new car! Couldn't have asked for a better experience, both with Matt Very attentive to our needs; very helpful explaining all the features on our new car! Couldn't have asked for a better experience, both with Matt & all of the people we dealt with in every aspect while purchasing a vehicle. Will definitely be telling people about Matt & Front Royal Ford dealership. More

by throck001 Verified Customer Verified Customer

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