Matt Taft
Matt Taft at Matthews Nissan

Matt Taft

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Matt Taft

September 08, 2025

Dealership Rating
Employee Rating

It was quick and friendly service. We even got free coupons for car wash afterwards. More

by KAT_M_ROOD
Service Price Transparency
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Recommend Dealer
Yes

September 05, 2025

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The shop was quick with diagnosing and repairing my Nissan. Very knowledgeable and brought it the night before and picked it up at 4:30 that day More

by hsmith33
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Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Kurt Starner

Sep 08, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

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One reason I bought this car was because of the great service and support and that continues to be wonderful on each visit. I did have a warning light come on after visit for AEB, it said malfunction, b More

by cdoyle10
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 16, 2025

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I dropped my car off at 8 AM and had it back earlier than promised. Very good service. More

by cperry0761
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 01, 2025

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Excellent service and wonderful people. Everyone treats you like your special and they want to make sure that you are fully satisfied with the service you expected. More

by cosmocatucci
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Kurt Starner

Jul 07, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 01, 2025

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Employee Rating

Kurt and Matt have been absolutely fantastic The work that gets done to my car. Is always been great. More

by jkpsw
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Jul 07, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 01, 2025

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Courtesy, quality, and communication all great as usual - still best in Southern Tier Bob Cline More

by RCLINE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Andrea Barrett

Jul 07, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 18, 2025

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Easy to deal with. on time and organized. Very informative and friendly. Good incentive s. More

by fcoleman1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski

Jun 19, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2025

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Employee Rating

The staff was very friendly and polite, very professional. I would recommend the Service Dept to others. More

by davidk14
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Recommend Dealer
Yes
Jun 18, 2025

Matthews Nissan responded

Hi David- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 12, 2025

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Employee Rating

Very happy with my service and weekend availability for appointments. Service staff was friendly and courteous. More

by christinapaoletti
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Matthews Nissan responded

Hi Christina- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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