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Matt Studer
Matt Studer at Spitzer CDJR Mansfield
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Matt Studer

General Manager

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Matt Studer

October 29, 2024

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Employee Rating

Located a great used car for my daughter that was very nice and well within her budget. More

by snyderfab
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Finance Experience
Recommend Dealer
Yes
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Oct 29, 2024

Spitzer CDJR Mansfield responded

We appreciate you for leaving us this spectacular review! We are delighted to know that the car was very nice and within your daughter's budget. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your daughter on her new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

October 05, 2024

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Employee Rating

There is Such friendly staff and very detailed when explaining issues happening with your vehicle to you More

by Bmaiyer16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aric Studer, Greg Gilliam, Timothy Wolford, Kendra Weaver

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Oct 09, 2024

Spitzer CDJR Mansfield responded

Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly and very detailed explaining the issues happening with your vehicle. We wish you safe travels until we meet again!

September 29, 2024

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Employee Rating

Pleased with Patrick our sales person and all the staff were friendly and helpful. A + More

by COTSAMIRE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Aric Studer , Patrick

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Oct 03, 2024

Spitzer CDJR Mansfield responded

We are grateful for you leaving Patrick this flawless review! We are honored to have had the opportunity to work with you and we are glad that Patrick could provide you with 5-star service. We are pleased to know that he was friendly and helpful. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

September 28, 2024

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Employee Rating

Patrick was very helpful along with all the other staff. Very happy with our new truck. More

by COTSAMIRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aric Studer , Patrick

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Oct 03, 2024

Spitzer CDJR Mansfield responded

We greatly appreciate you for leaving Patrick this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Patrick could provide you with top notch service. We are delighted to know that he was very helpful. We sincerely congratulate you on your new Truck- behalf of the entire Spitzer CDJR Mansfield team!

September 16, 2024

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Employee Rating

Vehicle was brought in for a Fuel issue. They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Tu More

by LBuck179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Gilliam, Kendra Weaver

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Oct 03, 2024

Spitzer CDJR Mansfield responded

We are sorry to hear of your disappointment with your service experience here at Spitzer CDJR Mansfield. We sincerely apologize for any services that may have been missed. Please contact us here at the dealership and contact the General Manager to see how we can help. Thank you!

September 16, 2024

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Employee Rating

one star for terrible communication, and inflating repair costs. One star because I can't give zero. Kendra failed to return calls when she stated she would, Called me a liar after I asked why authorized rep More

by LBuck179
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Gilliam, Kendra Weaver

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Oct 03, 2024

Spitzer CDJR Mansfield responded

Thank you for bringing your experience to our attention. We sincerely apologize for the treatment you received and for the lack of communication by our team. We would like to discuss your concerns with you. Please contact us here at the dealership and ask for the Service Manager. Thank you!

September 08, 2024

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Employee Rating

Fast, friendly service. I appreciated the waiting room which had snacks and a big sceeen tv to watch while I waited for the service to be done. More

by Dan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aric Studer, Tyler Hamm, Dustin Porter, Greg Gilliam, Timothy Wolford, Kendra Weaver, Nate Sherman , Robert Maynard

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Sep 17, 2024

Spitzer CDJR Mansfield responded

Dan123, we are so thrilled you found our waiting area at Spitzer CDJR Mansfield pleasant and accommodating while servicing your Hyundai! Your amazing shout out to our experts and recommendation are excellent support to our team and we wish all the joy and safety in your travels!

August 25, 2024

Dealership Rating
Employee Rating

The sales team at Spitzer is always great! Third car I’ve purchased here. Will return! More

by RSKEITH0809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aric Studer, Tyler Hamm, Greg Gilliam, Timothy Wolford, Kendra Weaver, Anthony McQueen , Robert Maynard

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Aug 30, 2024

Spitzer CDJR Mansfield responded

RSKEITH0809, we are absolutely honored to know so many of our experts of Sptizer CDJR Mansfield provided such excellent service to you on your Jeep! Thank you for the opportunity to provide the utmost deserving new car experience and your recommendation is delightfully received. Congratulations and please have the safest of travels on the open road!

May 18, 2024

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Employee Rating

Always are courteous and accommodating. Explained everything they did. Also didn’t have to wait a long time to get the job done. They know your vehicle More

by sptrservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Wolford , Anthony Raymondo

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May 21, 2024

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! It is our pleasure to assist you in any way possible. We look forward to your next visit.

May 04, 2024

Dealership Rating
Employee Rating

I had an oil change done. I was in and out in 20-30 minutes. Excellent service! More

by Jmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver

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May 06, 2024

Spitzer CDJR Mansfield responded

Thank you for leaving our team this 5-star rating! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

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