Matt Shawver

Brown's West Branch Ford, LLC responded

We want you to feel just as comfortable asking questions as you do picking out the vehicle itself. We're happy Jeff and Matt took the time to listen, walk you through the details, and make sure you had the information you needed. Thanks for trusting us with your purchase, and we hope you're enjoying your Ford!

Brown's West Branch Ford, LLC responded

Jeff has built some lasting relationships over the years, and we're glad yours is one of them! It's good to hear he's continued to look out for you, not just on the vehicles themselves but on the extras that come along with them. Thanks for your loyalty to Brown's and for giving Jeff another well-deserved shoutout!

Brown's West Branch Ford, LLC responded

Sounds like Jeff has earned your confidence over more than one purchase, and that's something we really appreciate. It's good to hear he continues to make the process comfortable and works with you to get things figured out. Thanks for coming back to Brown's and giving us another opportunity to earn your business!

Brown's West Branch Ford, LLC responded

Making a nearly two-hour drive to buy a vehicle is a big commitment, and we're grateful you gave us that opportunity. We're sorry things didn't work out at the location closer to home, but we're happy Matt was able to help find a payment you were comfortable with and make the trip worthwhile. Thanks for the wonderful comments about our new showroom, too. We hope you're loving your new Ford!

Brown's West Branch Ford, LLC responded

The last thing we want is for someone to drive away with a new vehicle and still have a hundred questions about how everything works. We're happy Caden and Matt took the time to get you comfortable with your Highlander and made the purchase a relaxed one. Thanks for choosing Brown's, and enjoy the Toyota!

Brown's West Branch Ford, LLC responded

Rob, four vehicles and counting! We really value the relationship we've built with you over the years, and it's especially nice to hear that our service department continues to earn your confidence long after the sale. Thanks for recognizing Jeff and everyone involved, and for continuing to make Brown's part of your vehicle decisions.

Brown's West Branch Ford, LLC responded

Coming in on his day off just to make things easier for you says a lot about the relationship Matt has built with you. We're fortunate to have people who care that much about the customers they work with, and even more fortunate to have customers who recognize it. Thanks for continuing to put your trust in Matt and Brown's. Enjoy the Volkswagen!

Brown's West Branch Ford, LLC responded

We’re glad Matt took the time to let you look, compare, and figure out what felt right without rushing the decision. We really appreciate you continuing to come back and trust us with each purchase!

Brown's West Branch Ford, LLC responded

Having someone who remembers you and takes the time to know what matters to you can make all the difference when buying a vehicle. Jeff has always taken that personal approach naturally, and we're fortunate to have him here. Thanks for recognizing that and for sharing such a thoughtful compliment!