Matt Schlueter

My buying experience was satisfactory to start with. . Trying to work with Hector Colon after the sale has been a nightmare. He is incompetent and has no customer service skills. After sending more th . Trying to work with Hector Colon after the sale has been a nightmare. He is incompetent and has no customer service skills. After sending more than 25 emails and making 10 plus calls, Hector refuses to respond to my concerns. I purchased a car from Ferman on 10/31/2025 and traded in my current car. On 11/15/2025 I received an email from the leasing company of my traded car stating that they had not received my payment. The attempted contact to Hector began with no response. 12/1/2025 received notification from tge leasing company asking why the insurance on the car had been cancelled. Again several attempts to contact Hector were made and still no response. Hector also failed to included the $500 GM credit card offer in my original deal but again no response from Hector for this. It is now 12/4/2025 and I have never received a response from Hector about any of my concerns. Either Hector needs some customer service skills training or he needs to grow a backbone and respond to customer concerns. What started out as a very good buying experience has turned into a real xxxx show because of Hectors unwillingness to resolve simple concerns. More

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Kaleab Jenrette made my buying experience with Ferman Chevrolet top-notch! He was so knowledgeable with each step of the buying process! I'm very happy with my new 2024 Blazer! Chevrolet top-notch! He was so knowledgeable with each step of the buying process! I'm very happy with my new 2024 Blazer! More

by heatherm824 Verified Customer Verified Customer

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It was a great experience buying a new car at Ferman chevrolet and Chris was the best chevrolet and Chris was the best More

by jovan.jordan Verified Customer Verified Customer

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The sales lead Bryce was brilliant. Unfortunately his manager was not very pleasant if it wasn’t for Bryce I would’ve got up and left and gone to another dealer, but I wanted to make su Unfortunately his manager was not very pleasant if it wasn’t for Bryce I would’ve got up and left and gone to another dealer, but I wanted to make sure that Bryce got the sale that he deserved. His manager will be the single reason that we don’t go back to this dealership. More

by markunderhill Verified Customer Verified Customer

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I was shopping at many dealers for a Chevrolet Equinox EV. I received the best service from Ferman. I have been purchasing cars for over 40 years and this was one of the best experiences from shopping t EV. I received the best service from Ferman. I have been purchasing cars for over 40 years and this was one of the best experiences from shopping to the sales process to the finance process. The entire deal, including my trade, was completed remotely. I never visited the dealership until I arrived to pick up the car. I highly recommend Luis, Matt and the entire team at Ferman for your next car purchase. More

by hfa2265 Verified Customer Verified Customer

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The experience at Ferman Chevrolet in Brandon was a very Smooth process. Very professional. I would definitely recommend you to hit up Trent for your car needs Smooth process. Very professional. I would definitely recommend you to hit up Trent for your car needs More

by dayania18 Verified Customer Verified Customer

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Great! ! I will recommend anyone I know that is in the market looking for a car. ! I will recommend anyone I know that is in the market looking for a car. More

by Country06grl87 Verified Customer Verified Customer

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