Matt Roy

Matt was great as far as letting me know what was going on. The car took long but my choice to wait. on. The car took long but my choice to wait. More

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Matt was extremely helpful and explained in detail what my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. More

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Service was done in a reasonable time. The issue was fixed to my satisfaction. Thx. The issue was fixed to my satisfaction. Thx. More

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I am so happy with my BMW dealership and especially my Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in sayi Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in saying that I continue to drive BMWs because of the trust I have in the brand, and in Matt. More

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excellent work done in a timely manner. Matt, my coordinator, handled my service needs and was courteous and professional. Matt, my coordinator, handled my service needs and was courteous and professional. More

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Fantastic and knowledgeable group. They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership More

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Prompt, courteous, and helpful service by Matt. This was my first experience with him, and it was quite positive. This was my first experience with him, and it was quite positive. More

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Had a problem with a recently purchased X3 from an out of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. Th of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. The service and support was excellent. More

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Timely repair of an emergent concern over the holidays. Ethan was professional and communicated well. I really appreciated the video detail of my vehicles diagnoses and repair recommendations, cost etc. S Ethan was professional and communicated well. I really appreciated the video detail of my vehicles diagnoses and repair recommendations, cost etc. Service was Great !! More

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Super friendly, honest and knowledgeable staff. The dealership itself is clean and accommodating. It’s never a burden having to go. The dealership itself is clean and accommodating. It’s never a burden having to go. More

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