Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matt Roy
Matt Roy at BMW of Shrewsbury

Matt Roy

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

5.0
118 Reviews
5.0

118 Reviews

Write a Review

118 Reviews of Matt Roy

May 31, 2025

Dealership Rating
Employee Rating

Mat and BMW Shrewsbury always do an excellent job This is one of the reasons I buy BMW More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2025

BMW of Shrewsbury responded

Jim, thank you for leaving BMW of Shrewsbury your positive feedback about Matt!

May 27, 2025

Dealership Rating
Employee Rating

BMW Shrewsbury Service is a nice overall experience. The process is streamlined, the people are friendly and it is very clean and well maintained. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 28, 2025

BMW of Shrewsbury responded

Kevin, thanks for sharing your positive experience with BMW of Shrewsbury! We're glad to hear that you found our service streamlined and the team friendly. We appreciate your feedback and look forward to serving you again!

May 25, 2025

Dealership Rating
Employee Rating

Waiting area is comfy and snacks are plentiful with televisions for viewing. What else could you ask for! More

by Ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Deanna Morgan, Peter Neslusan

Report | Print
May 27, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the comfy waiting area and amenities at BMW of Shrewsbury! Thanks for sharing your positive experience with us.

May 24, 2025

Dealership Rating
Employee Rating

This is the fourth BMW purchased from the dealership. The dealership has always been very clean, organized, and professional, even since it was changed in ownership. More

by jrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 26, 2025

BMW of Shrewsbury responded

Jrich, thank you for your continued trust in BMW of Shrewsbury! We're delighted to hear that our clean and professional environment keeps bringing you back. Enjoy your new ride!

May 17, 2025

Dealership Rating
Employee Rating

I’ve gone here for 5 years and the service is great—professional, efficient, friendly. Matt Roy is a wonderful service advisor, always helpful and knowledgeable. More

by Rnrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2025

BMW of Shrewsbury responded

Thank you for being a loyal customer of BMW of Shrewsbury! We're delighted to hear that Matt Roy and our team have consistently provided professional and friendly service. We look forward to serving you in the future!

May 16, 2025

Dealership Rating
Employee Rating

Clean nice waiting area. Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable More

by kreeveshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Deanna Morgan, Peter Neslusan

Report | Print
May 19, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the amenities and fast service at BMW of Shrewsbury! It's great that our waiting area made your visit more comfortable. Thanks for sharing your experience with us!

May 13, 2025

Dealership Rating
Employee Rating

I am very pleased with the service I receive at this dealership. Top notch customer care. More

by scottdthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Deanna Morgan, Peter Neslusan

Report | Print
May 14, 2025

BMW of Shrewsbury responded

Thanks so much, Scott. We look forward to your next visit to BMW of Shrewsbury!

May 10, 2025

Dealership Rating
Employee Rating

The best of the best is at BMW Shrewsbury! Matt, Kenny, Nate and Nathaniel, I wouldn’t buy a car without their input and Matt always makes sure I am taken care of with the service! More

by homieg07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Deanna Morgan , Nate Painstail

Report | Print
May 12, 2025

BMW of Shrewsbury responded

It's fantastic to hear that Matt, Kenny, Nate, and Nathaniel have earned your trust at BMW of Shrewsbury! We're delighted they made such a positive impact on your car-buying experience. Thanks for choosing us!

May 10, 2025

Dealership Rating
Employee Rating

Reasonably priced, excellent diagnostic services shop , Matt is exceptional customer support all te time!!! Recommend everyone to visit More

by Odilon caetano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 12, 2025

BMW of Shrewsbury responded

Thank you for recommending BMW of Shrewsbury! We're delighted to hear that Matt provided exceptional customer support and that you found our services reasonably priced. We appreciate your feedback and look forward to serving you again!

May 09, 2025

Dealership Rating
Employee Rating

Very professional and fast service. I would come back again to this dealership for service. More

by ken_desbouvrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Gendron

Report | Print
May 12, 2025

BMW of Shrewsbury responded

Thanks so much, Ken. We look forward to your next visit to BMW of Shrewsbury!

1
2
...
12

Dealership Inventory (197 Vehicles)

new 2026 BMW X5 car, priced at $80,075
2026 BMW X5
new
Skyscraper Gray Metallic exterior
Automatic
All-wheel Drive
$80,075
View Details
new 2025 BMW 330 car, priced at $56,975
2025 BMW 330
new
Red Metallic exterior
All-wheel Drive
$56,975
View Details
new 2025 BMW M240 car, priced at $59,120
2025 BMW M240
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
$59,120
View Details
new 2026 BMW X5 car, priced at $77,775
2026 BMW X5
new
Alpine White exterior
Automatic
All-wheel Drive
$77,775
View Details
new 2026 BMW X5 car, priced at $75,725
2026 BMW X5
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
$75,725
View Details
new 2025 BMW 330 car, priced at $53,150
2025 BMW 330
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$53,150
View Details
View All Inventory