130 Reviews of Matt Roy
July 02, 2025
I previously bought car from Ryan and BMW Shrewsbury 9 years ago and had to come back for another one. Ryan makes the process effortless and is extremely accommodating to my needs. The on site/in stock se years ago and had to come back for another one. Ryan makes the process effortless and is extremely accommodating to my needs. The on site/in stock selection had just what I needed. I was in the dealership and out the same day with a new car. More
Other Employees Tagged: Ryan Marcello
June 27, 2025
Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More
Other Employees Tagged: Curt Douglas, Lance Gendron, Deanna Morgan, Peter Neslusan
June 22, 2025
I simply can’t say enough about my Service Rep Matt Roy. Always very helpful with service suggestions ONLY when needed on our 2001 (24 years old) 330 XI with 99,200 original miles. Always very helpful with service suggestions ONLY when needed on our 2001 (24 years old) 330 XI with 99,200 original miles. More
June 13, 2025
McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly knowledgeable was superior service I highly recommend More
Other Employees Tagged: Curt Douglas, Sergio Roque, Lance Gendron, Deanna Morgan, Peter Neslusan
June 11, 2025
Lance is very knowledgeable, efficient and honest! I always go him first any car-related advice! I always go him first any car-related advice! More
Other Employees Tagged: Kenny Boateng, Rob Picerno, Curt Douglas, Lance Gendron, Deanna Morgan, Peter Neslusan
June 09, 2025
MY 2024 BMW X1 (purchased in July 0f 2024) has been in for the same issue - going on 3 times - for vibrations in the front of the vehicle and steering wheel. The first visit in February 2024 - said tires for the same issue - going on 3 times - for vibrations in the front of the vehicle and steering wheel. The first visit in February 2024 - said tires needed rebalancing - 4039 miles? So they rebalanced the tires. No in May, at 5157 miles - vibration still happening - so went in for 2nd visit - this time - said front tire had a belt that had slipped - so ended up replacing the tire - now - 2 days after getting the new tire. the vibration is back - and it actually seems more pronounced. So the vehicle makes now its 3rd visit to the dealership to figure out why a premium luxury SUV drives like a Jeep? This is not what I expected out of a BMW - regretting our purchase at this point. More
Other Employees Tagged: Curt Douglas