Matt Roy
Matt Roy at BMW of Shrewsbury

Matt Roy

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
130 Reviews
4.9

130 Reviews

Write a Review

130 Reviews of Matt Roy

July 02, 2025

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Employee Rating

I previously bought car from Ryan and BMW Shrewsbury 9 years ago and had to come back for another one. Ryan makes the process effortless and is extremely accommodating to my needs. The on site/in stock se More

by Greg
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Marcello

Jul 03, 2025

BMW of Shrewsbury responded

Greg, we're elated to hear that Ryan and the team at BMW of Shrewsbury made your car-buying experience seamless once again. Thank you for choosing us for another purchase, and enjoy your new ride!

July 02, 2025

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My Service Advisor (Matt Roy) is OUTSTANDING - Very Professional and Knowledgeable!! Highly recommend this dealership!! More

by cschiel427
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Recommend Dealer
Yes
Jul 03, 2025

BMW of Shrewsbury responded

Thank you for the glowing review! We're thrilled to hear that Matt provided outstanding service at BMW of Shrewsbury. We appreciate your recommendation and look forward to serving you again in the future!

June 30, 2025

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Matt in Service, is your guy for the tough questions! He knows your BMW! Straight, honest and upfront. More

by djfrazer
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Recommend Dealer
Yes
Jul 02, 2025

BMW of Shrewsbury responded

We're happy to hear that Matt provided you with knowledgeable and honest service at BMW of Shrewsbury! Our team is always here to help with any questions or concerns. Thanks for the great feedback!

June 27, 2025

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Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More

by Yeung BMW X3
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

BMW of Shrewsbury responded

Thank you for sharing your positive experience with us at BMW of Shrewsbury! We're delighted to hear that our service and amenities made your visit comfortable. Enjoy driving your BMW X3, and we look forward to seeing you again!

June 25, 2025

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BMW of Shrewsbury always gives me the best quality service. Very honest you can trust what they say More

by dvaleri
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Recommend Dealer
Yes
Jun 25, 2025

BMW of Shrewsbury responded

We really appreciate you taking the time to leave BMW of Shrewsbury this awesome review, thank you!

June 22, 2025

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I simply can’t say enough about my Service Rep Matt Roy. Always very helpful with service suggestions ONLY when needed on our 2001 (24 years old) 330 XI with 99,200 original miles. More

by rustyonail
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Recommend Dealer
Yes
Jun 24, 2025

BMW of Shrewsbury responded

Thank you for sharing your experience with Matt at BMW of Shrewsbury! It's awesome to hear that his helpful service suggestions have made a positive impact on maintaining your 2001 BMW 330 XI. We appreciate your trust in us and look forward to continuing this journey together!

June 19, 2025

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Excellent service and communication. All work that was needed was thoroughly reviewed as well as possible options. More

by Rmasiello
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Recommend Dealer
Yes
Jun 19, 2025

BMW of Shrewsbury responded

Rmasiello, we're thrilled to hear you had an excellent experience with our team at BMW of Shrewsbury. Thank you for highlighting the service and communication!

June 13, 2025

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McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know More

by bonniejeanpoland
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

BMW of Shrewsbury responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Shrewsbury has been exceptional across all departments. We look forward to assisting you and your family with future car purchases!

June 11, 2025

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Lance is very knowledgeable, efficient and honest! I always go him first any car-related advice! More

by Mirazimi750
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Recommend Dealer
Yes
Jun 12, 2025

BMW of Shrewsbury responded

We are glad to hear that Lance is your go-to service guy! Thanks for sharing this review with the BMW of Shrewsbury team.

June 09, 2025

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Employee Rating

MY 2024 BMW X1 (purchased in July 0f 2024) has been in for the same issue - going on 3 times - for vibrations in the front of the vehicle and steering wheel. The first visit in February 2024 - said tires More

by chris.s.lawrence
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Recommend Dealer
No

Other Employees Tagged: Curt Douglas

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