Matt Rogalski | Page 14

Very Easy Lease I just leased my second Kia Forte with Halleen Kia North Olmsted. From start to finish they made the process very easy. Josh took the time to answer I just leased my second Kia Forte with Halleen Kia North Olmsted. From start to finish they made the process very easy. Josh took the time to answer all my questions over text and phone calls. He not only answered my questions about pricing and the car, but took the time to assure me about what Halleen Kia was doing to protect both their staff and customers during the Covid19 pandemic. He had all the paper work prepared and had our new car ready to go. Matt in the finance office was equally prepared and very easy to work with. He took the time to explain the finances and did pressure me into purchasing anything I did not want. It was a very seamless transaction. More

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Although buying vehicle was quick & easy I was disappointed with lack of vehicles features. Previously bought an Optima & love all its features. Seltos doesn't have selection for different drive disappointed with lack of vehicles features. Previously bought an Optima & love all its features. Seltos doesn't have selection for different driver's seat positions , power window for passenger side. More

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I got an excellent deal on the car of my dreams! I was happy to have Josh and Matt take care of me and give me the best new car buying experience I could hope for. It was very easy and straight forward. W happy to have Josh and Matt take care of me and give me the best new car buying experience I could hope for. It was very easy and straight forward. Would buy from them again! More

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A Great Experience I was very impressed with my salesman, Josh Valentine, who handled by trade/purchase of a 2021 KIA Seltos. He was such a great professional, very per I was very impressed with my salesman, Josh Valentine, who handled by trade/purchase of a 2021 KIA Seltos. He was such a great professional, very personable, and extremely knowledgeable. Josh was able to answer all of my questions and made by purchase experience a positive one. I also dealt with Matt Rogalski regarding the finance aspect of my purchase. Just like Josh, Matt was very professional in handling the finance paperwork, has a great personality, and made me feel very comfortable during the entire process. Additionally, the dealership was very clean, bright, and welcoming. During this COVID-19 situation, the dealership and all of the employees did their best to make you feel safe and comfortable while in their dealership. Josh and Matt serve as great representatives of Halleen KIA North Olmsted. More

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Joshua was amazing. He was very professional but also very down to earth. He was very informative on everything. He walked me through everything. He was very knowledgeable on my Kia Sportage. He even hel very down to earth. He was very informative on everything. He walked me through everything. He was very knowledgeable on my Kia Sportage. He even helped get my vehicle detailed before I took it home. He was awesome More

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Brandon was very friendly and easy to talk with. Answered all my questions - very knowledgeable! The entire staff at Halleen Kia in North Olmsted, OH are friendly and pleasant to deal with. They were abl all my questions - very knowledgeable! The entire staff at Halleen Kia in North Olmsted, OH are friendly and pleasant to deal with. They were able to get me financed when I didn’t think it was possible with terms that I could live with!! Great place to buy a car. YOU NEED TO GET YOUR NEXT CAR HERE!!!! More

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This is the first time I have not experienced buyer remorse. I always have questions. They were answered, patient, and never felt rushed to make a decision. remorse. I always have questions. They were answered, patient, and never felt rushed to make a decision. More

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Great Experience and Great Salesperson I had a wonderful experience.. Michael Seale got us in very quickly and asked all the right questions to get me the car i wanted. Thank I had a wonderful experience.. Michael Seale got us in very quickly and asked all the right questions to get me the car i wanted. Thank More

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I have bought cars from other car lots and this is the first one that made me feel like I got a good deal without any hassle. I will be returning for more vehicles in the future. Arnaldo made the experien first one that made me feel like I got a good deal without any hassle. I will be returning for more vehicles in the future. Arnaldo made the experience easy and was very understanding and helpful. I highly recommend him (Arnoldo) and the staff and Halleen Kia North Olmstead More

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My Review: Chapter 1 It was a dreary day, very little sunshine but typical for Northern Ohio this time of year. We, my wife and I, were on a quest to obtain a replacement It was a dreary day, very little sunshine but typical for Northern Ohio this time of year. We, my wife and I, were on a quest to obtain a replacement vehicle for the one she had been driving for the past three years. It had been our first lease vehicle, ever, and the lease was about to expire. Being our first experience at leasing we were unsure of what to expect when we arrived at the dealership. With the state of the economy, such that it is, in a downward spiraling turmoil due to the plague running rampant, we had little to nothing in the way of funds to deposit toward another car. Would we just have to turn this one back in and walk away, we thought to ourselves. Then what about the four hundred dollar "turn-in fee" we noticed in the fine print of the contract. And what if they charged for each scratch in the paint, although few as they were. What exactly is considered 'normal wear and tear'? All of these questions were yet to be answered as we returned to the site where our first lease vehicle, the 2016 Soul was acquired a mere 39 months ago. At least we weren't over the allotted mileage so that additional expense was not looming over our heads. As for myself, I had not been back to this dealership since the origination of the lease but I recalled the name of the salesperson with whom we had dealt. His name was Martial and his name was easily remembered because I have a brother named Marshall who spells his name correctly. (this is where an lol would be appropriate). I remember vividly the exuberance with which Martial presented the product line to us and explained the lease process in great detail such that I wondered why I had never leased a vehicle before this. At that time we had a vehicle that we owned and a little cash to put down which made the financing of the first lease much more palatable than I anticipated for today. All in all it was a very pleasant experience for our first time. Leasing, I mean. Martial, and the bean counter, whose name I do not recall, made us feel like family. I have fond, but sketchy memories of that day long ago. Now we have arrived at the end of the lease and the entrance to the building. Naturally I asked if Martial was working when we entered, because of our previous experience here, but it appeared that he was not available.. We were greeted by Michael Seale Jr, who actually called Martial to see if he wanted to come in and assist us. I considered that to be quite thoughtful on Michael's part, knowing there were commissions involved. We briefly explained the reason for our visit today and Michael offered us his expertise in the lease-end process. He also detailed the various ways we could lease another vehicle and avoid the expenses we had anticipated prior to our arrival. He was extremely patient with our initial lack of comprehension, as we can be easily confused with the overwhelming opportunities available to us. He could sense the differences in the vehicle attributes required by myself and those required by my wife of almost 48 years. He mediated and interpreted these differences in a manner reminiscent of King Solomon as he led us to the most logical and mutually agreeable choice of vehicles, all the time having us believe it was our decision alone. It was a nice visit with a knowledgeable person who we felt was an old friend by the time we drove off. Maybe we'll have him over for tea. Then there was Matt. What can I say that probably hasn't been said about him already. (and I mean that in the nicest way). The man bubbles with enthusiasm and cheerfulness as he has you sign your life away. Just kidding, he doesn't bubble. He did, however make the entire experience one to remember, and in a good way. We'll be back... More

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