Matt Roberts
Matt Roberts at Toyota of Kent

Matt Roberts

Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.6
79 Reviews
4.6

79 Reviews

Write a Review

79 Reviews of Matt Roberts

December 04, 2024

Dealership Rating
Employee Rating

I get that the dealership is doing what suits them best, but their policy on prohibiting outside financing bears to bring market manipulation. Just go no haggle and be transparent with consumers would go fa More

by Stormtrooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ashley Williams, Danielle Martinez, Mike Dobson , Tiffany Lucas

Dec 06, 2024

Toyota of Kent responded

Stormtrooper, thank you for taking the time to leave us feedback about your experience with us. Enjoy the rest of your week!

November 12, 2024

Dealership Rating
Employee Rating

Buying experience was tremendous! From saleslady Andria,trainee Mike,salesmanager Matt, and finance manager Ben, everyone made the purchase enjoyable, instead of a hardship! Best peo More

by tinamou43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andria Allgood , Mike (Trainee)

Nov 14, 2024

Toyota of Kent responded

Tinamou43, thanks for your praise and kind comments about our Toyota of Kent team! I will be sure to pass along the compliments to each of them. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and enjoy the rest of your week.

Nov 17, 2024

tinamou43 responded

You're welcome!

August 02, 2024

Dealership Rating
Employee Rating

I just got my new Tacoma this past weekend. It is my third one and by far my favorite. I had such a wonderful experience from the moment I walked through the door until I drove it home. The sal More

by tombombpowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2024

Toyota of Kent responded

Tombombpowers, thank you so much for the fantastic review! We're glad to hear you had such an exceptional experience here at Toyota of Kent. We will pass along the high praises and kind words to the entire crew, especially Matt, Anthony, Ryan and Ashley. Thanks again, enjoy your weekend!

August 03, 2023

Dealership Rating
Employee Rating

The sales representative Ryan Dodge was excellent! Will highly recommend him and Toyota of Kent to friends. More

by Agreenfield52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Toyota of Kent responded

Hi Agreenfield52, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2023

Dealership Rating
Employee Rating

My salesman , Tom Powers , was great! Couldn’t ask for a better experience from start to finish. I will definitely continue to buy from Tom in the future. More

by Plumber dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Powers

Jul 30, 2023

Toyota of Kent responded

Plumber Dude, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

July 09, 2023

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Employee Rating

Dealership is well maintained and the service department is efficient and quick at doing maintenance and repairs. More

by RISINGSTARSHINE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Toyota of Kent responded

Risingstarshine5, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave a review. Have a great day!

July 07, 2023

Dealership Rating
Employee Rating

Service department was super quick and efficient. John kept me updated as they rotated my tires and changed my oil. Wandered up to the showroom and spoke with some of the staff there too, they are ve More

by TylerCash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Toyota of Kent responded

Thank you for the stellar review! We will be sure to pass along your kind comments to the team here at Toyota of Kent. We hope to see you soon. Take care!

June 26, 2023

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Employee Rating

Very friendly and knowledgeable staff. Tom powers once again went above and beyond to help me out. This is my third car thru the dealership, and everytime I'm amazed how they get better an More

by DARENJ79
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams , Thomas Power

Jun 30, 2023

Toyota of Kent responded

Hi Darenj79, thank you so much for your positive comments about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2023

Dealership Rating
Employee Rating

This Toyota dealership had the best maintenance crew. They are professional and they employee techs that have a long history of excellence. I am never disappointed. Marciann Backus More

by MARCIMOE68
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Toyota of Kent responded

Marcimoe68, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you so much again for your feedback! We hope you have a great day!

June 22, 2023

Dealership Rating
Employee Rating

My car was in 5 days later than they said it would be. They told me it was going to be there that day after I signed for it but it wasn’t.. I feel this dealership is untrustworthy. More

by JANELLEHEISER1973
Service Price Transparency
Recommend Dealer
No
Jun 25, 2023

Toyota of Kent responded

Hi Janelleheiser1973, thank you for taking the time to let us know again about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize for the inconvenience that Toyota motor company has caused you with the delay in notice of the vehicle status. We try our very best to give you an accurate pick up date, based off the information Toyota gives us. Thank you again.

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