13 Reviews
Write a Review13 Reviews of Matt R.
September 13, 2024
I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they fi nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they finally found it. They completed all of those things by the following day, but told me my car failed inspection due to my rear breaks needing to be replaced. They said my rotors were rusted and my break pads were won down completely. I did not notice any issue with breaking or noise prior to bring in my 2022 car with 11,000 miles on it. I said there is no way I need breaks but they refused to pass the car. So I picked it up and took it to another place. They looked over my car, did the inspection and said everything is perfect, you don't need breaks. Stop scamming people out of their money. This vision dealerships service department is unprofessional and incompetent. I will be reporting this to the BBB. More
Other Employees Tagged: Jim D., John S., Jeremy S., Frank Torres
September 05, 2024
Nothing to say about the service I received. I do not have fifteen words for this. I do not have fifteen words for this. More
Other Employees Tagged: Jim D., John S., Jeremy S., Frank Torres , Ashley Pierce, Bill Simpson
August 31, 2024
Amazing staff! Jeremy works really hard for our business. Mike and office team very honest. Jeremy works really hard for our business. Mike and office team very honest. More
Other Employees Tagged: Joe C., Jim D., John S., Jeremy S., Josh Reyes, Frank Torres , Lee Martin, Ashley Pierce, Bill Simpson, Jeremy
August 30, 2024
Thank you for the great service on my rental. The staff was incredibly helpful and made the whole process smooth and efficient. I was impressed by the cleanliness and condition of the vehicle I r The staff was incredibly helpful and made the whole process smooth and efficient. I was impressed by the cleanliness and condition of the vehicle I rented. I will definitely be recommending your rental service to friends and family. Additionally, I look forward to using your services again in the future. More
Other Employees Tagged: Joe C., Jim D., John S., Jeremy S., Josh Reyes, Frank Torres , Lee Martin, Ashley Pierce, Bill Simpson
June 11, 2024
Love it here, they always take care of my baby and I like that they’re open late! that they’re open late! More
Other Employees Tagged: Jim D., John S., Jeremy S., Josh Reyes, Frank Torres , Lee Martin, Ashley Pierce, Bill Simpson, MATTHEW WILKINS, Larry
May 17, 2024
Great customer service. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. More
Other Employees Tagged: Joe C., Jim D., John S., Jeremy S., Josh Reyes , Ashley Pierce, Bill Simpson, MATTHEW WILKINS
April 21, 2024
April 10, 2024
Always takes care of my needs and is always very forthcoming with costs and timetables. Service managers and techs are always poignant about what is and isn’t wrong forthcoming with costs and timetables. Service managers and techs are always poignant about what is and isn’t wrong More
Other Employees Tagged: Dan G., Ron K., Dan P.