Matt Palffy
Matt Palffy at Ken Ganley Ford Parma
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Matt Palffy

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
104 Reviews
4.8

104 Reviews

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104 Reviews of Matt Palffy

March 24, 2025

Dealership Rating
Employee Rating

Thank you Dave for great experience. Jeromy Watson is a great service manager. Goes out of his way for his customers. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 26, 2025

Ken Ganley Ford Parma responded

Thank you, Danny, for the kind words for Dave and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Mar 27, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2025

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Bubba was so patient with us. He did everything in an exemplary fashion. He was very knowledgeable about the car also. More

by millerdenisemarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that Bubba and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 10, 2025

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They took great care of my car. Very attentive and address all of my concerns. They were also very nice to me and offered great coffee. More

by Rhonda.s.walker.cssm
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Service Time
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Recommend Dealer
Yes
Mar 11, 2025

Ken Ganley Ford Parma responded

Rhonda, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 08, 2025

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Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

by Mary Watson
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2025

Ken Ganley Ford Parma responded

Mary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 08, 2025

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Bubba was great and helped us get into a brand new car for a great price! More

by tinaferencz16
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 10, 2025

Ken Ganley Ford Parma responded

Tina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

March 03, 2025

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Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

by lieskemike185
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Mike, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

January 31, 2025

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Very satisfied. Excellent workmanship and knowledge. Would recommend them to anyone. Will be using them again More

by Crstelbasky
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 04, 2025

Ken Ganley Ford Parma responded

Hello Crstelbasky, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 30, 2025

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Great people, great service the only place my family and I use for sales and service. More

by Ford12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2025

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Employee Rating

Service was awesome. Everything was great and handled very quickly. Would recommend dealership to everyone. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Ken Ganley Ford Parma responded

Thank you, Danny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

November 25, 2024

Dealership Rating
Employee Rating

I recently purchased my 2nd vehicle in the same month from this dealership and this experience was just as excellent as the first. I worked with the same salesman (Mike L) and sales manager (Matt P) but More

by STEVEN.LASCOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Mike LaScola

Nov 27, 2024

Ken Ganley Ford Parma responded

Thank you, Steven! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Nov 27, 2024

Ken Ganley Ford Parma responded

Hello Steven, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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