Matt Palffy
Matt Palffy at Ken Ganley Ford Parma
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Matt Palffy

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
95 Reviews
4.8

95 Reviews

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95 Reviews of Matt Palffy

November 11, 2024

Dealership Rating
Employee Rating

I recently bought a used Lincoln from the ford dealership on brook park road. The experience was stellar, salesman Mike L and sales manager Matt were incredibly knowledgeable, very experienced, and down to e More

by STEVEN.LASCOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Mike LaScola

Nov 11, 2024

Ken Ganley Ford Parma responded

Hi Steven: Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 24, 2024

Dealership Rating
Employee Rating

Dan overman went out his way to help us. CJ overman was great as well. Keep doing everything right. Great people. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2024

Dealership Rating
Employee Rating

Mike and Matt are rockstars. Appreciate all the help men. Fantastic job as always. Keep killing it. More

by jamesmarkan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Mike LaScola

Oct 17, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike and Matt to be a positive one. Please don't hesitate to reach out if you need anything else.

October 06, 2024

Dealership Rating
Employee Rating

The entire staff was beyond amazing, there is no other place I would purchase or service my vehicles!!!! More

by Mary Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Ken Ganley Ford Parma responded

Mary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 12, 2024

Ken Ganley Ford Parma responded

Hi Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks again for the recommendation, and have an amazing day!

September 14, 2024

Dealership Rating
Employee Rating

Cj is absolutely wonderful ans we will always stick with her but John Ruper is not good in the customer service department and was screaming at me and my wife whole putting down another dealership, Cj and t More

by Didonato63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 05, 2024

Dealership Rating
Employee Rating

Great example of a dealership, great staff, professional and super easy to work with! They will be seeing us in the future! More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Shawn! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2024

Dealership Rating
Employee Rating

Mike was a pleasure to work with. Very knowledgable and helpful throughout the process of buying my first car. Cannot recommend Mike and the team here enough! More

by Riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Aug 21, 2024

Ken Ganley Ford Parma responded

Riley, We are very happy to hear Mike and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 17, 2024

Dealership Rating
Employee Rating

Oustanding service, the team was well prepared which made the process efficient. This the easiest vehicle purchasing experience I have ever had! Great experience from beginning to end. More

by cmc798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Madelyn Vega

Aug 18, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

July 07, 2024

Dealership Rating
Employee Rating

Mike was a pleasure to work with! !! Very timely, polite and knowledgeable! I would highly recommend him! Paperwork was a breeze and he explained everything to me. He set the car up f More

by Heatherlcappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Mike LaScola

Jul 08, 2024

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Jul 09, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

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