Matt Osborne
Matt Osborne at Weber Ford Granite City
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Matt Osborne

Finance Department

Weber Ford Granite City

3465 Progress Parkway
Granite City, IL 62040

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5.0
348 Reviews

Dealership Experience

7 yrs, 11 mos

Languages Spoken

English English

5.0

348 Reviews

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348 Reviews of Matt Osborne

November 29, 2024

Dealership Rating
Employee Rating

They were welcoming and understanding. They explained everything to me throughly and helped me out a lot! More

by Jamie Diller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Tabet

Dec 01, 2024

Weber Ford Granite City responded

Thank you, Jamie, for your wonderful review! We're thrilled to hear that you felt welcomed and that our team provided thorough explanations. At Weber Ford, we strive to help our customers every step of the way. We look forward to assisting you again in the future!

November 29, 2024

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Very helpful crew! Everyone works together to make sure all customers get what they need! More

by seanpg1107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Tabet

Dec 01, 2024

Weber Ford Granite City responded

Thank you for your wonderful review! We’re thrilled to hear that you found our crew at Weber Ford helpful and that our teamwork made a positive impact on your experience. We appreciate your feedback and look forward to serving you again soon!

November 29, 2024

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Best service. ..he is why we keep coming back!!! Thank you again Justin and the whole staff at Weber Ford! More

by Ddiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2024

Weber Ford Granite City responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive the best service from Justin and our team here at Weber Ford. Your loyalty means a lot to us, and we look forward to serving you again in the future!

November 16, 2024

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Our first contact was with the online sales team member, Alex Carver. I was a little nervous about trying to buy a vehicle online, but Alex was extremely good to work with, made us feel comfortable and answ More

by Roger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Carver

Nov 19, 2024

Weber Ford Granite City responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Alex and Matt at Weber Ford. It's fantastic to hear that your online purchasing experience was comfortable and that the vehicle was just as you expected after your long drive. We’re grateful for your recommendation and look forward to welcoming you back in the future. Safe travels!

November 11, 2024

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Chris Phillips was great to work with. He is a very experienced salesman and doesn’t use any high-pressure tactics. It was a great experience through and through. More

by Mtm2877-rn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Phillips

Nov 13, 2024

Weber Ford Granite City responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Chris at Weber Ford. His dedication to providing a pressure-free environment really makes a difference. We appreciate your feedback and look forward to seeing you again for your future automotive needs!

November 10, 2024

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Blake advised us on the difference between the trucks we were considering but didn’t pressure us either way. The finance manager was able to get us a better rate, and I had shopped around extensively. I was More

by TE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Guthrie, Blake Beardsley

Nov 13, 2024

Weber Ford Granite City responded

Thank you for your wonderful review! We're thrilled to hear that Blake was able to provide you with valuable insights about the trucks you were considering, and that our finance manager secured you a better rate. We appreciate your decision to choose Weber Ford, and we look forward to assisting you again in the future!

October 25, 2024

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Employee Rating

Chad was great. He kept me in to date on a truck I was interested in that wasn't on their lot yet. He called the day it arrived and referred me to Luke because he w More

by kwsetzer
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Oct 28, 2024

Weber Ford Granite City responded

Thank you for your wonderful review! I'm glad to hear that Chad provided you with great communication regarding the truck you were interested in. It's also great to know that you were helped by Luke upon Chad's return. We appreciate your feedback and hope to see you at Weber Ford again soon!

September 30, 2024

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Very friendly. Searched for the exact vehicle we wanted. Reasonable pricing and helped us get all the discounts that we qualified for. More

by firefighter153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Plenske

Oct 02, 2024

Weber Ford Granite City responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Weber Ford friendly and helpful in locating the exact vehicle you wanted. It's great to know that we could assist you with the pricing and discounts you qualified for. We appreciate your feedback and hope to see you again soon for your next automotive needs!

September 27, 2024

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Employee Rating

Great customer service Chad my sales person wonder person. I would recommend this dealership to friends and family thank you Chad love the truck. More

by mcneal 46536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Plenske

Sep 30, 2024

Weber Ford Granite City responded

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with Chad and that you love your truck. Your recommendation means a lot to us at Weber Ford. We look forward to serving you and your friends and family in the future!

September 23, 2024

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Employee Rating

Working with Luke Ramos was an absolute pleasure! He was able to get me through the process easily and quickly. He treated me with the upmost kindness, respect and most importantly he was patient wit More

by shelbyfrank11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Weber Ford Granite City responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Luke at Weber Ford. It's fantastic that he was able to help you find the perfect car within your budget while providing the kindness and respect you deserve. We appreciate your recommendation and look forward to welcoming you back in the future!

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