Matt O'Shea
Matt O'Shea at Ken Ganley Westside Imports
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Matt O'Shea

Subaru Assistant Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.7
47 Reviews
4.7

47 Reviews

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47 Reviews of Matt O'Shea

December 31, 2024

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Employee Rating

Always ready to help me and get me in as quickly as possible and with a smile and is always nice to see the staff. More

by NANNYDIANA
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Recommend Dealer
Yes

Other Employees Tagged: Chris Schreiber

December 29, 2024

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It's always a pleasure to work with Aunna. It was the first scheduled maintenance for my 2024 Forester lease. Done in record time. More

by JC.CCRDESIGN
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Recommend Dealer
Yes

Other Employees Tagged: Aunna Regas

December 13, 2024

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Great service at every visit - tech staff are outstanding, especially Maron and amanda - they are always very helpful. More

by Subaru Family
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Recommend Dealer
Yes

December 03, 2024

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Was a quick and easy process. Came in, service was done quickly and I was out of the service center in about an hour. More

by JBECKER71
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Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 01, 2024

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Employee Rating

Long time customer to Ganley Westside. Aunnna is one of the best service representatives. Recently had both my wife’s’ and my car serviced the same week. She helped to navigate the service More

by DOUGD13
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Recommend Dealer
Yes

Other Employees Tagged: Aunna Regas, Jazmin Parks

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
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Luckily I had no issues with the check in for service. They found some other issues which I had them take care of as well. More

by PAULTALLER8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jazmin Parks, Leron Burshtein

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

Matt O’Shea does a great job. We have a couple of Subarus in the family and Itryto always deal with Matt. More

by GMF19
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

Dealership Rating
Employee Rating

As usual, the work was done well and completed on time. The staff was friendly and professional. More

by ROBERT.SAMELSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dominique Viccarone

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

Dealership Rating
Employee Rating

This is where I purchased my Crosstrek and I have used them consistently, always efficient and courteous. More

by FLOJOJOHNSON
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Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 22, 2024

Dealership Rating
Employee Rating

The measurements of my brake pads and tire tread indicated that 1 brake pad got larger and some of the tires increased in tread from ny last appointment in May. When I called back and spoke to Matt More

by BROWN2569
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Nik Mattson

Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have a great experience with us. We strive to give every customer a good experience when they visit us. We would love to discuss further with you if you have time. Please call Mark Rosko, our service manager at 44-734-2000. Thank you

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