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Matt Newman
Matt Newman at Ken Ganley Ford Parma

Matt Newman

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
93 Reviews
4.8

93 Reviews

Write a Review

93 Reviews of Matt Newman

September 18, 2025

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Employee Rating

I was writing it on right away. I gave the gentleman my recall slip that has to do something with my car. They're going to schedule me the appointment once the parts come in but I d More

by laurencechristine
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2025

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Employee Rating

Never receive my paper work of the work that was done everyone was great there.class act.thanks. More

by fkschmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Voloschuk

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Sep 18, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

September 16, 2025

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Clean shop everyone nice. Guy on the end with the hat does a great job cleaning the glass More

by Dmoga4596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Ariel Albores

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Sep 16, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 26, 2025

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The staff were very nice and accommodating. I would recommend Ken Ganley to my friends More

by Bwessel4386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 24, 2025

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Employee Rating

Nice. Simple. Professional. Quick. Thorough. Efficient. Would recommend to anyone in need of auto services. More

by gbunch2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Ariel Albores

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Aug 24, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 19, 2025

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Great service and great people to work with! !!! Thanks again! Appreciate you all again so much More

by wnbritta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 19, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2025

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Employee Rating

Custom service sucks. I’ve been waiting for a recall part for 6weeks and still waiting. They keep blows me off when I call about the situation I’m told they found a part b More

by PASSATFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk , Dylan

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Aug 20, 2025

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 13, 2025

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Employee Rating

Very prompt service told me when to be here and took care of recall thanks for was8my maverick More

by RNETZEL810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Aug 13, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2025

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Employee Rating

Amazing service from the team. Took care of car needs as quick as possible. Will be back More

by BILL.SALEM20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 09, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 07, 2025

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Employee Rating

Staff is friendly. Service is very good. I trust the dealership. I've never had an issue . More

by CHARLENE.DINARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Dave Moga, Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 07, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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