Matt Newman
Matt Newman at Ken Ganley Ford Parma
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Matt Newman

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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2 Reviews
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2 Reviews

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2 Reviews of Matt Newman

January 03, 2025

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Employee Rating

My cars issues are never resolved and I am being charged for work either not needed or not completed. Very unhappy with service and will not be returning. More

by PAXPANTRY
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2025

Ken Ganley Ford Parma responded

We are very sorry to hear that you were unhappy with your visit(s) to our service center! We would like more info so that we can look into this. Can you please reply with the first & last name on the account and your phone # OR you can email the into to our Customer Relations Manager at JWheatley@GanleyAuto.com Thank you!

January 01, 2025

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Employee Rating

Service was prompt and efficient Staff kept me informed thru out the appt A professional experience More

by JAMESUSCHOLD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 02, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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