
Matt Newbold
Service Manager
Victory Toyota of St. Louis
11771 Tesson Ferry Rd
Saint Louis, MO 63128
Hi there, I am Matt Newbold the friendliest service manager in town. I am what the young people refer to as "Old School". I manage with respect and I expect nothing less than 100% effort from my technicians, advisors, and porters. I do this because i know that you (Our Valued Customer) works very hard for your money, and I want to make sure that we give wise and affordable advise and complete effort so that every dollar spent in service will save you a dollar later on repairs. Please stop in and visit us so that we can earn your business
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Write a Review18 Reviews of Matt Newbold
September 05, 2025
I had an emergency at the end of the business day coming off a holiday weekend and the staff at Victory came through to take care of me. They found me a loaner vehicle at the last minute, and then got my c off a holiday weekend and the staff at Victory came through to take care of me. They found me a loaner vehicle at the last minute, and then got my car in right away the next day. Thankfully it turned out to be a minor repair. I can't thank the staff enough for everything they did. I will absolutely trust them again with my vehicle and check with them first on future purchases. More
Other Employees Tagged: Prinz Villar, Dennis Perry, Amy Patterson, Mike Cross , Mike Collins, Chis in Service Dept
August 25, 2025
I would like to extend my deepest thanks and sincere appreciation to the entire Toyota team—from the top management to every dedicated employee—for your outstanding efforts and unwavering commitment to appreciation to the entire Toyota team—from the top management to every dedicated employee—for your outstanding efforts and unwavering commitment to excellence. You have truly set an example of professionalism, quality, and customer care. I also express my heartfelt love and gratitude to Toyota as a global company, which has always been more than just an automaker; it is a symbol of trust, innovation, and continuous progress. May you always remain a source of pride and inspiration, and may your contributions continue to shape a brighter future. With utmost respect and gratitude, Adeeb Almuradi More
Other Employees Tagged: Casey Krebs, Mike Collins, Scott Arkin, Prinz Villar, Dennis Perry, Amy Patterson, Mike Cross, Michael Manguso
August 22, 2025
Everything went smooth without any issues or concern's. Enjoyed working with Mike Indelicato and staff. Enjoyed working with Mike Indelicato and staff. More
Other Employees Tagged: Mike Collins, Amy Patterson , Mike Indelicato
August 22, 2025
The service staff is very friendly and try to work with you. On the maintenance side they seem not to have a lot of parts in stock. you. On the maintenance side they seem not to have a lot of parts in stock. More
Other Employees Tagged: Prinz Villar, Dennis Perry
February 08, 2025
I went to Victory for a vehicle inspection. I told them ahead of time that my windshield wiper motors were malfunctioning. After inspecting them, they said it would be 1k to fix them. I decline I told them ahead of time that my windshield wiper motors were malfunctioning. After inspecting them, they said it would be 1k to fix them. I declined this offer, as I felt it was very expensive and overpriced. When I came to pick my car up, they still charged me over 200 dollars for the wiper motor inspection , even though nothing was fixed. I complained about this and they refused to lower the charge. I would not recommend this Toyota Dealership. More
Other Employees Tagged: Prinz Villar, Dennis Perry
September 16, 2023
The service department and manager do everything they can to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your ca to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your car BEFORE you pay for service. More
September 12, 2023
I called Saturday about a bad tire and was able to get my car in on Monday for 4 new tires. car in on Monday for 4 new tires. More
Other Employees Tagged: Prinz Villar
November 10, 2022
We couldn’t be more pleased with the exceptional service we received when we brought our car in for tires & maintenance. Donovan, Ryan, & Matt done an awesome job going over everything with a fine tooth com we received when we brought our car in for tires & maintenance. Donovan, Ryan, & Matt done an awesome job going over everything with a fine tooth comb & giving us back a car that drives like a new one & all shined up & clean like new. Thank you Weiss Toyota, we appreciate your thorough & friendly service.😊 We would recommend Weiss Toyota to all our friends & family. More
Other Employees Tagged: Donovan, Ryan
July 19, 2019
brakes my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help h my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help her out on the repair but she should not drive the car and they could fix it for $600, she came to me and I replace her brake pads for $50 ,they could have put the pads on and had a very satisfied customer that would have recommended them, but they tried to RIP her off and she will be telling everyone she knows to never buy from them More
Other Employees Tagged: Prinz Villar, Dennis Perry
April 30, 2017
I trust the Toyota service department! I thought my Rav needed new brakes.. I always have service done at Weis.. they were totally honest and trustworthy and told me I didn't need new brake I thought my Rav needed new brakes.. I always have service done at Weis.. they were totally honest and trustworthy and told me I didn't need new brakes... they just had rust in them.. so they cleaned them and I was out the door! Totally trust the service depart - they are honest and dependable!! More
Other Employees Tagged: Casey Krebs
