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Matt Newbold
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Matt Newbold
Service Manager
Victory Toyota of St. Louis
11771 Tesson Ferry Rd
Saint Louis, MO 63128
13 Reviews
Hi there, I am Matt Newbold the friendliest service manager in town. I am what the young people refer to as "Old School". I manage with respect and I expect nothing less than 100% effort from my technicians, advisors, and porters. I do this because i know that you (Our Valued Customer) works very hard for your money, and I want to make sure that we give wise and affordable advise and complete effort so that every dollar spent in service will save you a dollar later on repairs. Please stop in and visit us so that we can earn your business
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13 Reviews of Matt Newbold
September 16, 2023
The service department and manager do everything they can to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your ca to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your car BEFORE you pay for service. More
by tj_chilton
September 12, 2023
I called Saturday about a bad tire and was able to get my car in on Monday for 4 new tires. car in on Monday for 4 new tires. More
by cindy.gould
Other Employees Tagged: Prinz Villar
November 10, 2022
We couldn’t be more pleased with the exceptional service we received when we brought our car in for tires & maintenance. Donovan, Ryan, & Matt done an awesome job going over everything with a fine tooth com we received when we brought our car in for tires & maintenance. Donovan, Ryan, & Matt done an awesome job going over everything with a fine tooth comb & giving us back a car that drives like a new one & all shined up & clean like new. Thank you Weiss Toyota, we appreciate your thorough & friendly service.😊 We would recommend Weiss Toyota to all our friends & family. More
by Kathy
Other Employees Tagged: Donovan, Ryan
July 19, 2019
brakes my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help h my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help her out on the repair but she should not drive the car and they could fix it for $600, she came to me and I replace her brake pads for $50 ,they could have put the pads on and had a very satisfied customer that would have recommended them, but they tried to RIP her off and she will be telling everyone she knows to never buy from them More
by tim
Other Employees Tagged: Prinz Villar, Dennis Perry
April 30, 2017
I trust the Toyota service department! I thought my Rav needed new brakes.. I always have service done at Weis.. they were totally honest and trustworthy and told me I didn't need new brake I thought my Rav needed new brakes.. I always have service done at Weis.. they were totally honest and trustworthy and told me I didn't need new brakes... they just had rust in them.. so they cleaned them and I was out the door! Totally trust the service depart - they are honest and dependable!! More
by Toyota driver, Doug
Other Employees Tagged: Casey Krebs
October 29, 2016
Excellent Service Dennis Perry was the service order writer, and he always does a great job of listening to the explanation of the work needed and advising how it will Dennis Perry was the service order writer, and he always does a great job of listening to the explanation of the work needed and advising how it will be addressed and when it will be finished. I had questions about the electronic features of our 2016 Highlander, and he brought in Prinz Villar and Matt Newbold to help answer my questions. All team members were very helpful. Weiss Toyota spoils us. More
by Don B
Other Employees Tagged: Prinz Villar, Dennis Perry
March 05, 2016
Excellent Customer Service I've been coming to Weiss for :3 1/2 years and they've always given me excellent service. Staff is always friendly and eager to assist. I plan to bu I've been coming to Weiss for :3 1/2 years and they've always given me excellent service. Staff is always friendly and eager to assist. I plan to buy another Toyota from them in a few years. Plus-- I thank Matt (service dept manager) for working with me on my special request! I could not remember dr the service technician I was with but he was awesome! More
by Deafterp
January 13, 2016
Great Service I had an issue with the used RAV4 that I purchased from the dealership and Cassie the GM and Matt the Service Manager resolved my issue quickly. I I had an issue with the used RAV4 that I purchased from the dealership and Cassie the GM and Matt the Service Manager resolved my issue quickly. I was completely satisfied and would buy a car from them again. More
by BobRAV4
Other Employees Tagged: Casey Krebs , Cassie
January 11, 2016
Good customer service I have only had a amazing time dealing with you all everyone is always professional from buying my car to the servicing my car .everything has been go I have only had a amazing time dealing with you all everyone is always professional from buying my car to the servicing my car .everything has been good so for More
by mz.kassie
Other Employees Tagged: Casey Krebs, Mike Collins, Scott Arkin , Paul Roberts, Shane and Ealana
January 07, 2016
Had 15,000 mile check up Everybody in the service center performed perfectly. Repaired a problem I had connecting my phone to the radio very good if you're not done promptly. Everybody in the service center performed perfectly. Repaired a problem I had connecting my phone to the radio very good if you're not done promptly. More
by Nave1949
Other Employees Tagged: Tom at the service desk
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