Matt Myzska

I had a negative experience there. Not only will I not be coming back unless things are made right, but I will not be buying Chevy. When I had my appointment for Wednesday December Not only will I not be coming back unless things are made right, but I will not be buying Chevy. When I had my appointment for Wednesday December 4th at 1pm to drop off my car, I was told directly that I would be called before end of day on what the mechanic finds. I was not called that day. When I called the next morning to inquire, I was told my car hadn’t even been looked at, and they will “try” to get around to it that day. I expressed my disappointment as it is a headache enough figuring out how to coordinate rides without a vehicle, and I expected this business to follow up on what they said in contacting me the same day I had the appointment. Additionally, I am not satisfied in the least with how you handle warranty coverage. The turbo is covered under warranty, and I even checked with another Chevy dealer that there are parts, including the turbo oil feed line, that fall under that warranty. And yet, your company found a way to just take money from a customer without helping one bit by lying about it not being under warranty. (Attached is proof that the turbo oil feed line is covered under warranty and that it should have been replaced at no cost to customer, and I will be speaking with GM about this). Not only will I be giving my honest opinion in the GM survey, but I will also be writing online reviews. If you cared about your customers, you would absolutely be doing everything you can to make sure these cheap, plastic pieces that turbo cars are made of would be getting repaired under warranty, since that is why there is a warranty for the turbo in the first place. If you would like to keep my business and make this right, you can replace this turbo oil feed line per the warranty, otherwise, consider this the conclusion of our business. More

by SALBERT8418 Verified Customer Verified Customer

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Took 3 weeks to get vehicle back for simple repairs. Non responsive to calls. Reported issues to general manager who acted less than helpful. Would not recommend this dealer for repairs Non responsive to calls. Reported issues to general manager who acted less than helpful. Would not recommend this dealer for repairs More

by Lips3513 Verified Customer Verified Customer

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The staff is always courteous and the service is quick and done very well. Would recommend. and done very well. Would recommend. More

by hallmar2310 Verified Customer Verified Customer

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We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles Service is awesome, Nicole takes great care of us and our vehicles More

by TOM Verified Customer Verified Customer

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Got repairs done quicker than anticipated. Was able to pick up vehicle same days as was dropped off Was able to pick up vehicle same days as was dropped off More

by Naturekid420 Verified Customer Verified Customer

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