Matt Molton | Page 3

New Truck purchase This is my second GMC Sierra I've purchased from Joyce and I've been very pleased with the sales and service of this dealership. All people involved This is my second GMC Sierra I've purchased from Joyce and I've been very pleased with the sales and service of this dealership. All people involved in the sale and service really make sure your experience is great. More

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Trey Cary Rocks I don't think it's possible to express how pleased I am with Trey's assistance while I went through the purchase process of my car. He was absolutely I don't think it's possible to express how pleased I am with Trey's assistance while I went through the purchase process of my car. He was absolutely not pushy and was very honest about everything. Trey is a huge asset to the company, and I will always recommend him to anyone looking for a new or used vehicle. Matt worked miracles to ease the financial process and made me feel less insecure about my financial past. I couldn't possibly thank both of them enough. More

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New car Dealing with Stacy cigar and Matt Moltion was a very good experience. The two work work together very well. Matt is what Joyce Buick needs. Dealing with Stacy cigar and Matt Moltion was a very good experience. The two work work together very well. Matt is what Joyce Buick needs. More

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Awesome Trey Cary had by far the best customer service I've ever received. When I talked to him it didn't seem like I was talking to a salesman it felt like I Trey Cary had by far the best customer service I've ever received. When I talked to him it didn't seem like I was talking to a salesman it felt like I was talking to someone I already knew. To me buying a car is a big deal and he made me feel at ease with my decision. Thanks so much and I look forward to doing business with you! More

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Buyer experience. This is my third new car purchase from this dealership. They work with you and patiently answer all questions and respond to your concerns even after This is my third new car purchase from this dealership. They work with you and patiently answer all questions and respond to your concerns even after the sale. The same attitude also is apparent in the service department. Highly recommended. More

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Our 12th or 13th (lost count) purchase / lease at Joyce. Our car leasing experience at Joyce Buick in Mansfield, Ohio was a gratifying experience thanks to the conscientious efforts of Trey Cary and Matt M Our car leasing experience at Joyce Buick in Mansfield, Ohio was a gratifying experience thanks to the conscientious efforts of Trey Cary and Matt Molton. Trey was very knowledgeable about our new purchase, a 2017 SLE2 Terrain and answered any and all our of our questions. Joyce Buick is fortunate to have both of them in their employment. More

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Relaxed & Professional! The minute I met Stacy Cogar, I liked her! She was able to answer all my questions about the 2014 Chevy Equinox I was interested in, and provided me The minute I met Stacy Cogar, I liked her! She was able to answer all my questions about the 2014 Chevy Equinox I was interested in, and provided me with a copy of the "CarFax". There were no "Hard Sell" tactics. She was very "down to earth" and made me feel very relaxed, and confident that the information she was giving about the car was true. Mr. Bill Joyce offered us a very reasonable trade-in price on my old car, and complimented me on how well I had cared for the car since I bought it from Joyce many years ago. When I picked up the car, Stacy helped set up the OnStar and showed me how to use all the car's instruments and the Sirius radio. She told me about the wheel locking lug nuts on the tires, and showed me the unlocking tool in the glove box, along with the factory booklet about the car and it's features. It is apparent she is a very conscientious sales person! When it came to the nitty gritty of the financial paperwork, Matt Molton was thorough in explaining everything, including optional additional warranties and services available. I was also pleased to learn that my former favorite mechanic, Karl Them, is now the Service Manager. This is why I am a repeat customer at Joyce. More

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Outstanding shopping experience We were treated like royalty at this dealership. Everything was explained thoroughly and questions were answered expertly. They worked very hard to We were treated like royalty at this dealership. Everything was explained thoroughly and questions were answered expertly. They worked very hard to put us in the vehicle WE wanted, not the one they were trying to clear off the lot. We were shown everything about our vehicles of interest and we test drove them. On pick up day, we spent over an hour in our vehicle before we left the lot! We were shown every feature, what every knob and button in the vehicle controlled, our phones were synced to the system, the radio features and settings for channels were explained, and we had a full gas tank. In addition, our salesman set up the Onstar feature so we could call and get our free trial plan in force, called our insurance company to change the plan to the new vehicle, and took care of the license registration for us. Both our salesman (Trey Carey) and the financial officer (Matt Molton) were extremely friendly and efficient. The dealership doesn't play games, they give you the bottom line deal with any discounts allowed right from the start. We really appreciated the upfront honesty and financial aspect of buying this car. More

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A Great Experience ! Byron Christian is a very friendly, professional, no pressure Car Sales Consultant. He made my New car buying experience a real pleasure. Thank you By Byron Christian is a very friendly, professional, no pressure Car Sales Consultant. He made my New car buying experience a real pleasure. Thank you Byron and the entire Joyce Buick GMC of Mansfield team. More

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Buying a vehicle It was a good experience purchasing a used vehicle from Joyce. No high pressure sales pitch. Stacy Cogar was very pleasant to work with. The "Learnin It was a good experience purchasing a used vehicle from Joyce. No high pressure sales pitch. Stacy Cogar was very pleasant to work with. The "Learning Your Vehicle" hands-on approach was very important to me. I would definitely consider purchasing again for this dealership. My overall experience was one of professionalism from top to bottom. More

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