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Matt Kremer

Overview Reviews (55) Inventory (271)

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Matt Kremer

Sales

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

Matt is originally from Pensacola, FL, but considers himself a Louisvillian since he moved here at the age of 10. He really is a big kid that puts his heart into everything he does. Except for life risking activities, he does not put his heart into life risking activities like; skydiving, or anything height related. He appreciates keeping risks on the game board. All jokes aside, he takes the needs of his customers very seriously. Matt's creative energy makes the car buying experience fun and engaging.

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4.9

55 Reviews

Overview Reviews (55) Inventory (271)

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English

Employee Video

4.9

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Matt Kremer

October 25, 2025

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Employee Rating

Matt the sales representative was kind and thoughtful. He took his time and explained all the new upgrades to me and my wife. He explained how the dealership serviced their vehicles and that our first He took his time and explained all the new upgrades to me and my wife. He explained how the dealership serviced their vehicles and that our first oil change was free and that we would have 2 years of complimentary detail service. He also explained the loaner vehicle when in for service over an hour. Just an enjoyable experience overall and Matt should be complimented for his attention to customer service which you see less and less these days. More

by jenniferjoannsmothers

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Lauersdorf , Service Manager

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Oct 27, 2025 -

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 10, 2025

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Employee Rating

Everything went smooth and fast. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend. More

by donnagayle71

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Lauersdorf

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September 08, 2025

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Employee Rating

I had a good experience with this dealership. I also was very impressed by my salesman Matt Kremer. I also was very impressed by my salesman Matt Kremer. More

by margaretcarroll

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 11, 2025 -

Courtesy Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2025

Dealership Rating

Employee Rating

Second vehicle purchased from this dealer. Fair trade in and no surprises. Answered all questions. Will comeback again. Fair trade in and no surprises. Answered all questions. Will comeback again. More

by Jim

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Frank Moody, Michelle Lauersdorf

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Sep 02, 2025 -

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and its always nice to know when we succeed.

August 24, 2025

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Employee Rating

One of the best car buying experiences we have had. From Matt in sales. To Michelle and Ryan in Finance. Everyone was very helpful and friendly! We will definitely buy from this dealership again. From Matt in sales. To Michelle and Ryan in Finance. Everyone was very helpful and friendly! We will definitely buy from this dealership again. More

by asherkm04

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Lauersdorf

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Aug 26, 2025 -

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 18, 2025

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Employee Rating

Very professional environment! Matt was very welcoming and detailed in service. He went above and beyond. Thanks Matt and Buick for your service. Matt was very welcoming and detailed in service. He went above and beyond. Thanks Matt and Buick for your service. More

by Youmeus2014

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 21, 2025 -

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! Thank you, and have a fantastic day!

July 30, 2025

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Employee Rating

The whole transaction was handled very professional and went through very fast for me. Would definitely recomend went through very fast for me. Would definitely recomend More

by JimC

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mickey Hendrick, Ari LeBlanc, James Duffy Baker III, Kody Waddell

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Aug 01, 2025 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Aug 01, 2025 -

JimC responded

The experience was very easy for me. Everything was fine from the trade to the professionalism of all personnel involved.

July 04, 2025

Dealership Rating

Employee Rating

Very informative in options and vehicle details and comparisons. No pressure sales. Good follow up support comparisons. No pressure sales. Good follow up support More

by dcmurphy329

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ted Staton, Michelle Lauersdorf

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Jul 06, 2025 -

Courtesy Buick GMC responded

Hello, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 20, 2025

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Great place to do business,Matt Kramer is the man to see !!!Go see them today !!!Go see them today More

by David Emmett

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kody Waddell

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Jun 21, 2025 -

Courtesy Buick GMC responded

Hi David, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 09, 2025

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Employee Rating

We really enjoyed the whole process with Courtesy Buick GMC. Matt was extremely accommodating and responsive through the entire buying process. GMC. Matt was extremely accommodating and responsive through the entire buying process. More

by NBond

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kody Waddell

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Jun 12, 2025 -

Courtesy Buick GMC responded

Hello, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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