Matt Krappe

As customer for many years and always fully satisfied! From sales to service Herb is the best. From sales to service Herb is the best. More

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Awesome customer service! Came in for scheduled service, was in and out in a breeze! Came in for scheduled service, was in and out in a breeze! More

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Always the best! ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, north-country winters keep a-getting me down Lost my money playing poker, so I had to leave town But I ain't turning back to living that old life no more…So More

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The Service Department, under the superb direction of Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come for service. Working with all of them is a pleasure and it’s a comfort to know that my cars are being serviced extremely well. More

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The staff in the service department are always there for me. Great experience as always me. Great experience as always More

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My 2018 BMW had a rare transfer case catastrophic issue. Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The ser Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The service department was informative and friendly. I was thrilled at the very FAIR pricing. The entire experience, from arrival to return of my car was professionally handled, no crazy waiting, and an example of a great culture of professionalism. More

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Staff and crew very professional, friendly and clean environment. Samik very supportive answer all my concerns. environment. Samik very supportive answer all my concerns. More

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Matt and the team at Chambers are the best. Great communicators. Timely with every inquiry and response regarding our X7 and always honest about or vehicle. To us, trust is always most import Great communicators. Timely with every inquiry and response regarding our X7 and always honest about or vehicle. To us, trust is always most important when servicing our vehicle and we get that with the team at BMW Boston. Never going back to Mercedes!! More

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Ease of scheduling, constant communication, fast and efficient service, great people - very satisfied and would recommend efficient service, great people - very satisfied and would recommend More

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Herb Chambers BMW of Boston is an excellent dealership with a fantastic service department. I have been a customer there for several years and bought 3 cars from them. Their service department always does with a fantastic service department. I have been a customer there for several years and bought 3 cars from them. Their service department always does a fantastic job and Matt Krappe is an excellent leader and Julieth Pinteros is a fantastic service advisor.i highly recommend this dealership for service and sales. More

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