Matt Jones
Matt Jones at McLarty Daniel Nissan
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Matt Jones

General Manager

McLarty Daniel Nissan

2501 SE Moberly Ln
Bentonville, AR 72712

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4.5
134 Reviews

Specialties & Trainings

Certified Nissan

4.5

134 Reviews

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134 Reviews of Matt Jones

April 14, 2025

Dealership Rating
Employee Rating

Ricardo and Matt are awesome people to work with. They take care of you in all aspects. They gave me a rental until they got my tires swapped and then delivered my new Armada when they were done. More

by Drew Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Andrade, David Howard

Apr 15, 2025

McLarty Daniel Nissan responded

Drew, thank you so much for taking the time to leave us a review! We truly appreciate it, as well as your business! We're so pleased to hear that Ricardo and Matt could find you the perfect vehicle while making the buying process as easy and painless as possible! Happy driving in the new Armada!

April 04, 2025

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Employee Rating

Awful treatment by so called general manager, Matt Jones. We took our car there for new tire installation and wheel alignment. The alignment printout showed multiple values out of spec that could result in t More

by AS
Workmanship
Recommend Dealer
No

Other Employees Tagged: Mike Boenne

Apr 17, 2025

McLarty Daniel Nissan responded

Thank you for your feedback. We understand how important transparency and quality service are in vehicle maintenance and repairs. However, we would like to clarify a few details. Over the course of several respectful and professional interactions, we made multiple good-faith offers to have the vehicle brought back in so our team could review the alignment concerns at no additional cost. Those offers were declined. We sent multiple emails and spoke on the phone, wherein you declined and hung up. Regarding the alignment printout — while some specifications may show as out of range, it’s important to note that not all values are adjustable on every vehicle. We always strive to explain this clearly and transparently. Additionally, we would like to address the claim of a “bait and switch” regarding the oil change price. Pricing can vary based on oil type, vehicle make, and any current promotions — we encourage all customers to confirm pricing and details at the time of scheduling. We have tried multiple times in a professional way to invite you in and you have not reciprocated that. We welcome constructive feedback and always aim to resolve concerns in a professional manner. However, we must respectfully stand by our policies and team members. Our offer remains open and we would be happy to assist.

Apr 17, 2025

AS responded

In their response, they stated they understand transparency and quality of service, but they failed in both aspects in our case. They did not mention anything about some values not being adjustable prior to performing it. Their printout states that the values are out of spec and that could cause safety issues and uneven wear in brand new tires that I paid upwards of $1,000. They blamed the car manufacturer for it and ignored a Nissan Recall Campaign Bulletin that addresses this matter. They said it is just a bulletin and I would be responsible for the cost of more than $260. Why would I decline if you offered to fix the alignment issue at no additional cost? You said you would look at it and if additional things such as the steps mentioned in the bulletin need to be done, I would be responsible for it. That is why I declined and decided to end the phone call as it was very unprofessional and unfriendly. The so-called general manager was also making excuses for his employee and making up reasons as to why the oil price was higher than what was stated on the website. I really think he has no idea about their website pricing. If you advertise an oil change price with no specific conditions on your website and when a customer comes in for that price, the increase of the price for whatever reason is the definition of Bait and Switch. In my case, you increased the price from about $70 to $90.

March 24, 2025

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Very knowledgeable and extremely helpful. Matt made the whole process a breeze and no hidden fees or sales gimmicls. More

by geoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Harris

Mar 25, 2025

McLarty Daniel Nissan responded

Thank you so much for taking the time to leave us this 5-star review, Geoff! We truly appreciate your business and your kind words about Matt. It sounds like he made the process smooth.

January 24, 2025

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Couldn’t ask for a better buying experience. We purchased a used 2019 Rogue from McClarty Daniel a few years back and received the same no hassle, no pressure experience, but it was the service More

by stevec11855
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

McLarty Daniel Nissan responded

Steve, thank you so much for your incredible review! We’re happy to hear about your 5-star experience with both our sales and service teams. We’re so glad your new Pathfinder Platinum was everything you expected and more! If you ever need anything, we’re just a call or a visit away. Thank you for trusting McLarty Daniel Nissan—we truly appreciate your recommendation!

December 19, 2024

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I received the exact treatment that I expected. The entire staff that I spoke with were wonderful in every way. More

by kevinlewis108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

McLarty Daniel Nissan responded

Kevin, thank you so much for taking the time to leave us this wonderful 5-star review! We truly appreciate your business and your kind words about our staff. We look forward to seeing you again soon, but in the meantime, please do not hesitate to reach out if there's absolutely anything we can do for you. Safe travels out there!

November 27, 2024

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I couldn't be happier with my car-buying experience yesterday! From the moment I shook hands with Matt’s amazing team, I felt comfortable and respected. Cruz Marshall was my sales consultant, and he More

by brittanymeyer85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte Whitson, Tionie Smith, David Howard , Cruz Marshall

Dec 02, 2024

McLarty Daniel Nissan responded

Brittany, thank you so much for taking the time to leave us this wonderful 5-star review! We truly appreciate your business and your kind words about our staff. We look forward to seeing you again soon, but in the meantime, please do not hesitate to reach out if there's absolutely anything we can do for you. Safe travels out there!

September 03, 2024

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Employee Rating

Do not use or trust the service department! Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The More

by Hbrookhouser
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Bounds

Sep 03, 2024

McLarty Daniel Nissan responded

We value our customers' time and strive to provide excellent customer service. Please contact our Owner Loyalty Manager Charles Edwards at 479-845-8488 so we can discuss this further.

July 23, 2024

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Employee Rating

It’s always a pleasure to do business with McLarty Daniel. I buy my vehicles from whatever dealership where Matt Jones is, and he is the General Manager of McLarty Daniel Nissan. Jennifer is the sales More

by Wander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Howard , Jennifer Delahoussay

Jul 24, 2024

McLarty Daniel Nissan responded

Thank you for your wonderful 5-star review! We're happy to hear that Matt and Jennifer provided such a positive experience. Your loyalty means a lot to us, and we're so glad you got exactly what you wanted. We look forward to serving you again at McLarty Daniel Nissan!

June 22, 2024

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Employee Rating

Very attentive, hard working, and look to get you the vehicle that you want. Very pleased. More

by B T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Turner, Adam Harris , Zach White

Jun 24, 2024

McLarty Daniel Nissan responded

Thank you for your kind words, BT! We're happy to hear that you enjoyed our excellent inventory and customer service. It is always our pleasure to assist you!

June 10, 2024

Dealership Rating
Employee Rating

Cruz helped with my trade in and recommended an SUV I fell in love with. I’ve never traded a vehicle in and Cruz made the process painless and explained everything thoroughly. Purchasing a car can be str More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte Whitson , Cruz Marshall, Richard Nickell

Jun 10, 2024

McLarty Daniel Nissan responded

Alicia, thank you for sharing your 5-star experience! We're glad to hear that Cruz made your trade-in process painless and helped you find an SUV you love. Enjoy your new SUV, and thanks for choosing McLarty Daniel Nissan!

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