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Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
308 Reviews
4.5

308 Reviews

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308 Reviews of Matt Johnson

January 19, 2026

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Employee Rating

Always courteous, efficient, and easy to schedule my vehicle's service. Nice waiting area for vehicle owners More

by LSS46157
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 19, 2026

Del Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about our courteous and efficient service at Del Toyota. It's great to hear that you enjoyed our waiting area while your vehicle was being serviced. We look forward to seeing you again for your next service! Sincerely, Del Toyota Team

January 18, 2026

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Finished in an hour, waiting room is comfortable, staff are friendly, coupons deal is price reasonable More

by linkopen
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Service Time
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Recommend Dealer
Yes
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January 16, 2026

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My crown had a recall and in tge process of trying to fix the problem the computor system failed and need to be replaced and I was given loaner and had my care back in 48 hours which was great! More

by Geoff1949
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark

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Jan 16, 2026

Del Toyota responded

Thank you for your review, Geoff! We're glad to hear that your experience with Del Toyota was a positive one, despite the recall issue with your Toyota Crown. It's great to know that our team was able to provide you with a loaner vehicle and get your car back to you in just 48 hours. We appreciate your understanding and hope to see you again soon! Sincerely, Del Toyota Team

January 11, 2026

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Enjoyed working with the sales people, also the service department. Dealership nice and friendley and clean. More

by djn52555
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Brian Sweet, Pedro Pichardo

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Jan 11, 2026

Del Toyota responded

Thank you for your kind words! We're thrilled to hear that you enjoyed working with our sales team and service department at Del Toyota. Maintaining a friendly and clean environment is important to us, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, Del Toyota Team

January 02, 2026

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Service was a smooth operation from contact to pick up no hassles check out quick More

by mdrakely
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Del Toyota responded

Thank you for your great feedback! We're glad to hear that your service experience at Del Toyota was smooth and hassle-free from start to finish. We appreciate your positive comments and look forward to serving you again in the future! Sincerely, Del Toyota Team

January 01, 2026

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Employee Rating

Fantastic. Always thorough and easy to work with. Friendly and professional. Confident that the job is done right. More

by michele.hunter1
Service Price Transparency
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Recommend Dealer
Yes
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Jan 01, 2026

Del Toyota responded

Thank you so much for your kind words, Michele! We're excited to hear that you found your experience with us at Del Toyota to be fantastic, thorough, and professional. We always strive to provide the best service possible, and it's great to know we met your expectations. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

December 30, 2025

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Employee Rating

$600 for a rear shock replacement is a rip off. Also asking to replace tires that do not fail inspection is not good practice. More

by PJS318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 31, 2025

Del Toyota responded

Thank you for your feedback. We take pricing very seriously and regularly compare our rates with local competitors. The rear shock replacement was quoted at $535 total, including installation and tax; for comparison, a local Repair location quoted $680 for a single shock. Tire replacement was recommended based on visible wear and safety considerations, even though the tires did not fail inspection. All recommendations are optional, and our goal is always to be transparent and fair. We would welcome the opportunity to discuss this further—please feel free to contact our management team directly. Sincerely, Del Toyota Team

December 28, 2025

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Employee Rating

Easy to work with. Love their service area, easy to drop off and pick up my truck. More

by T84MEERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze, Martin C. Fusselman, Daniel Juarez, Karen Mendoza, Antonio Fernandez, ALEXANDER CONA, MASON KARKOSKA, Tony Chavez

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Dec 28, 2025

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you found it easy to work with us and that you love our service area for dropping off and picking up your truck. We appreciate your feedback and look forward to serving you again at Del Toyota! Sincerely, Del Toyota Team

December 25, 2025

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Employee Rating

The heads up about the service performed was top, notch would highly recommend them to anyone. More

by edrobertsed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan

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Dec 25, 2025

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service at Del Toyota to be top-notch. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Del Toyota Team

December 22, 2025

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Employee Rating

Del Toyota always provides excellent service and sales. Thank you! I appreciate Del Toyota’s attention to details. Job well done. Again, thank you. More

by SDM1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun

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Dec 22, 2025

Del Toyota responded

Thank you for your kind words! We truly appreciate your recognition of our service and attention to detail. It’s always our goal at Del Toyota to provide an excellent experience for our customers. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

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