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Matt Jewett
Matt Jewett at Shottenkirk Ford Granbury

Matt Jewett

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Matt Jewett

October 05, 2025

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Employee Rating

The service department is top notch. Assisted me in every way and kept me informed as work progressed. Definitely worth going there with my business! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

Shottenkirk Ford Granbury responded

Thanks for sharing about your experience with Shottenkirk Ford Granbury. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 23, 2025

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The service department was very helpful in every way and so friendly. I will recommend and go there again. More

by Jbaisden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Shottenkirk Ford Granbury responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 22, 2025

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Service was. Prompt and efficient and I enjoyed visiting with the other customers so much More

by dhmartinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Tyler Duncan , Melissa Cates

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Sep 22, 2025

Shottenkirk Ford Granbury responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 18, 2025

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I like the ease of making an appointment and getting there and it immediately taken to be done More

by dwayne0124
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 18, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 23, 2025

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Employee Rating

Service adv. knowledge of my needs was great, car kept clean and fast service, pick up and delivery car back super nice and on time. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2025

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

August 13, 2025

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My repair and service were as promised. They are very fair in their pricing. GREAT More

by qqslick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth , Melissa Cates

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Aug 13, 2025

Shottenkirk Ford Granbury responded

Thank you for choosing Shottenkirk Ford Granbury. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

August 07, 2025

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Great service and the ability to have your car picked up and delivered back to your house is a great plus!!! More

by Suebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan , Melissa Cates

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Aug 07, 2025

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else.

July 24, 2025

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Another good overall experience with Shottenkirk Ford Service Department. Service Rep Tyler was very good, and Matt too. More

by gatewoodjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

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Jul 25, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 18, 2025

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Employee Rating

They are a personable and professional group. They bend over backwards to make every experience a positive one. We will be doing all our car business with them.😎 More

by joseph.boll.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt, Matthew Roth, Eric Smalley, Tyler Duncan , Melissa Cates, Matt Roth

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Jul 23, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!

July 03, 2025

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Employee Rating

I would use them again, they were Friendly, Professional and Courteous. Informative about recalls of my vehicle & called with information about other issues I had on my vehicle. More

by kathydefoor8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Clark

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Jul 06, 2025

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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