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4 Reviews
Write a Review4 Reviews of Matt Horstman
May 04, 2020
Professional and helpful! Matt made buying my used 2019 Ford Edge a great experience. I was treated professionally, all my questions were answered fully, and the entire staff w Matt made buying my used 2019 Ford Edge a great experience. I was treated professionally, all my questions were answered fully, and the entire staff was friendly. There was a chip in the windshield and Matt took care of making sure it was replaced with an entirely new one before arranging for my Edge to be delivered to my home, 2 hours away. Matt is an excellent resource and salesman, I highly recommended him and this dealership. More
Other Employees Tagged: Ed Pyle, Tom, in management
September 08, 2019
In and Out In 2 Hours! I live 1.5 hours away from the dealership. I found an F150 online that I was interested in. I emailed with an inquiry on the truck on a Friday eveni I live 1.5 hours away from the dealership. I found an F150 online that I was interested in. I emailed with an inquiry on the truck on a Friday evening. Saturday morning I got a call from Matt Horstman. He was great. Answered my questions. We scheduled an appointment to see and test drive the truck at 1:00pm on that Saturday (knowing the business hours were until 3:00pm). Matt pulled the truck from the lot so it would be ready for us. My wife and I got to the dealership at 1:00pm. We were greeted immediately upon walking in and directed to Matt. Very personable as we were both on the same page with the 2 hours we had to work with. He took care of processing my license for the test drive immediately. We test drove the truck for 10 minutes. Matt had arranged for the valuation of my truck I was considering for trade while we were on the test drive. Matt met us when we got back. We sat down and worked through the transaction. This was a stress free experience. We worked through the price and trade-in value of my current truck. This process was quick. From there, my wife and I met with Ed Pyle to go over the financing. This process took a bit longer but not too bad. Ed is pretty laid back and makes the process pretty pain free. Amazing to see all the additional coverages on a vehicle from the last time I bought. Ed had us getting up from his desk to leave with the truck right at 3:00pm. That's it. A great experience in completing a sale from first seeing the vehicle to leaving the lot (with it) two hours later. More
Other Employees Tagged: Ed Pyle
June 23, 2018
Easy deal We found the vehicle on the internet we went to the dealership to look. The sales associate I spoke with on the phone was busy so they assigned Matt t We found the vehicle on the internet we went to the dealership to look. The sales associate I spoke with on the phone was busy so they assigned Matt to show us our vehicle. He had two vehicles brought around for a test drive. We liked one of the two started negotiations and purchased the vehicle. From beginning to end the process was quite enjoyable no pressure just presented our options. Matt was detailed when going over cars accessories. It was certainly worth the trip. We would recommend recommend this dealership. Greg & Connie G. More
Other Employees Tagged: Jay reilly
March 14, 2018
Excellent Experience My wife and I just purchased a 2017 Mustang GT and found the entire Mike Burkhart buying experience pleasurable. Our salesman, Matt Horstman, was gre My wife and I just purchased a 2017 Mustang GT and found the entire Mike Burkhart buying experience pleasurable. Our salesman, Matt Horstman, was great to work with. The 5-hour round trip (Chicago suburb) was worth it. More