Matt Hettel
Matt Hettel at Volkswagen of South Charlotte
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Matt Hettel

VW Master Certified

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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5.0
113 Reviews

Matt has been in the automobile business for 16 years. Moved here from Illinois and we were lucky to have him. He takes pride in his work and if you want a responsive Internet manager.....This is your guy !!! Another straight forward, no nonsense kind of guy. If you want someone attentive to your buying needs....look no further!!

Dealership Experience

13 yrs, 1 mo

Industry Experience

16 yrs, 11 mos

5.0

113 Reviews

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113 Reviews of Matt Hettel

October 22, 2024

Dealership Rating
Employee Rating

Matt Hettel was a true gentleman. Patient, observant and straight to the point. Provides hope to an industry, otherwise criticized for its ethics and bed side manner. Great, car buyin More

by tonygaray13
Sales Price Transparency
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Recommend Dealer
Yes
Oct 25, 2024

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

September 24, 2024

Dealership Rating
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My car-buying experience with SCVW and Matt Hettel was great! My expectations were neutral initially, but I was most impressed with his consistency when it came to providing the RIGHT and best information More

by mwinternational30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Feingold

Sep 29, 2024

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Thank you, and have a fantastic day!

September 23, 2024

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Matt Hettel made buying my first car a pleasure! He was super helpful and flexible which made the process go smoothly. Even afterwards I called him with questions and he took time to make sure I rec More

by fusineg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Feingold

Sep 29, 2024

Volkswagen of South Charlotte responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

September 14, 2024

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SUCH a great experience! This was my first time buying a car - I did not understand much about the process, but everyone was so helpful. Thank you! More

by lmoody
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2024

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Matt was great to deal with and made this process easy and not complicated at all More

by benp520
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 10, 2024

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 13, 2024

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Good job, they were good with the advertised online pricing and the process was quick. Matt did a great job. More

by hawkman222
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Terrell

Aug 17, 2024

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 02, 2024

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Extremely helpful! We were very pleased with all the staff and how quickly we were able to get into our new VW! More

by VWlove
Sales Price Transparency
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Recommend Dealer
Yes
Aug 04, 2024

Volkswagen of South Charlotte responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2024

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I do not like going into car dealerships or the whole process of buying a vehicle, but Matt, Alden and Alex made it easy! I purchased a 2023 Tiguan with Hettel at VK of South Charlotte and had a great ex More

by Alexandra Liem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alden Sink, Alex Terrell

Jul 31, 2024

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 27, 2024

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Matt and David made the purchase experience a pleasure from start to finish. Even though VW's computer systems were down, they handled it quite professionally. More

by hartlined77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Feingold

Jun 28, 2024

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 27, 2024

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Employee Rating

Matt was a great help in my purchasing experience. Not only that, but afterwards he ensured everything went smoothly and was of great help in every step of the process. I highly recommend this dealers More

by pamelaleskow4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2024

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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