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Matt Hansen
431 Reviews
Matt Hansen is a V.W. enthusiast who has sold Volkswagen's in Salt Lake City for nearly two decades. He has personally owned and/or refurbished nearly all makes of the brand. He enjoys researching and keeping on top of industry advancements. Matt's passion for Volkswagen culture partnered with his superb people skills led him to create the Internet Sales Department at Strong Volkswagen. He is consistently the top salesperson in the state and recognized each year nationally by Volkswagen of America. Matt believes that his customers are top priority and is available for them 24/7. He believes that his clients are not just buying a Volkswagen automobile, but a unique culture. The majority of his customers have purchased repeatedly from Matt and he is thrilled to have their trust, business and friendship.
Read moreDealership Experience
25 yrs
Industry Experience
24 yrs, 11 mos
431 Reviews
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431 Reviews of Matt Hansen
January 05, 2020
Strong VW Happy with my new car. Matt was great. We bought our last car from Strong Audi. The only thing I wish could have happened was some kind of 'Strong Loy Happy with my new car. Matt was great. We bought our last car from Strong Audi. The only thing I wish could have happened was some kind of 'Strong Loyalty', my husband loves his Audi, I prefer VW. Strong has been great to work with, I knew I wanted to buy from Strong. More
by Zippysnatcher
Other Employees Tagged: Tim Flanagan , Joe Martin, Eli
December 30, 2019
I had a great experience buying a new Jetta at Strong. Matt was very patient with all my questions and helped me understand what the best purchase options were for me. Matt was very patient with all my questions and helped me understand what the best purchase options were for me. More
by Lance.
December 19, 2019
This was an excellent no pressure experience. I really had a wonderful experience and I would definitely return to purchase another vehicle. They were great to work with. had a wonderful experience and I would definitely return to purchase another vehicle. They were great to work with. More
by Matthew.thornton
Other Employees Tagged: Tim Flanagan
November 26, 2019
Matt has been great to work with! He makes the process really simple and straightforward. We were able to get exactly what we wanted with no hassle really simple and straightforward. We were able to get exactly what we wanted with no hassle More
by Miladymira
Other Employees Tagged: Mark Judson, Alex Juarez , Joe Martin, Joe Wolfe
November 24, 2019
Fast, Friendly and Knowledgeable staff. Kayden and Matt made it quick and easy for us to come in test drive, answer all of our questions and get us on the road. made it quick and easy for us to come in test drive, answer all of our questions and get us on the road. More
by Pete
Other Employees Tagged: Kayden- Sales
November 11, 2019
I had the greatest opportunity with Strong Volkswagen and I know if you give the Strongest dealer in Utah, you'll find that you will have the best service in all aspects of the company. I know if you give the Strongest dealer in Utah, you'll find that you will have the best service in all aspects of the company. More
by Mike Puentes
Other Employees Tagged: Alex Juarez , Christine Bracken
November 08, 2019
Strong VW only cares for your $, and never for the customer. I revised my google review to tell the truth, not what I was coerced into submitting. In February 2019 we went to Dave Strong VW with the intent t I revised my google review to tell the truth, not what I was coerced into submitting. In February 2019 we went to Dave Strong VW with the intent to purchase a Tiguan. After some haggling they convinced us to lease one instead of purchasing (BIG MISTAKE!) and we went on our way. 8 months later we are realizing that the Tiguan is just too small for our growing family so we decided to go back to Dave Strong to see about trading up to an Atlas. After waiting for some time, and trying several times to get some sales attention, we finally met with our original salesperson, Matt, explained the situation and what our end goal was. He acted as if we were a huge bother, gave our information a cursory glance, and came back with monthly payments off the top of his head for the Atlas that were much higher than we expected it would be. It was at this point in time that we discovered that, due to the leasing agreement he scammed us into signing earlier this year, we actually owed more on the car than the original sales agreement had showed, if we had just purchased the car outright. A $900/mo payment for a car that isn't much more than we originally paid is just robbery. I get the feeling Matt didn't care about making another sale to a previous customer and just wanted us gone. In the end, we went to Karl Malone, terminated our VW lease, and got a Highlander with better options than the Atlas for over $200/mo less than Matt quoted us. Our overall experience with Matt/Strong Volkswagen is this: Once you're out the door, you're on your own, and don't you dare expect any kind of follow up for the $ you just threw down a hole at them. In my case, $16k for a lesson learned. I now advocate that people purchase a vehicle anywhere but Strong VW. They'll take your money and then treat you like trash for expecting them to actually be the kind of company they advertise that they are. Regarding Dave Strong's VIP and "warranty" program: Before leaving the store they require you to: record a video saying how happy you are with them and post a review about how wonderful they are. They also make you sign an agreement stating that if you ever leave a negative review, they will cancel your VIP membership. What a joke, threatening customers before they even leave the store. I won't be back to Strong VW, so I have no problem stating that their VIP program is a waste. They have very poor after sales support, their VIP program is confusing, and their service agents are rude and condescending to people who don't know how the program works and who are returning for their first after-sales service appointment. Expect no help from your sales person to navigate the confusion and people sitting around doing nothing at all. They have no follow up to scheduled appointments or factory recalls. Save your money and shop for a new vehicle anywhere but Strong VW. You'll be happier with in the long run and deal with people who actually treat and value you as a return customer, not just a one time cash grab that is forgotten as soon as the $ is spent. Shame on you Strong VW for scamming people as you do! Your advertised reputation is false, I hope more people read this and it costs Strong business! More
by robzaugg
November 02, 2019
Matt Hansen and Alex Juarez were fantastic. They made things quick and easy! Probably the easiest car buying process I have ever had. They did everything in their power to work with us to get us a paymen things quick and easy! Probably the easiest car buying process I have ever had. They did everything in their power to work with us to get us a payment we wanted. They were friendly and made us feel welcomed, not like another other customer. Great customer service skills from all, I would recommend them anytime. More
by Julio M.
Other Employees Tagged: Alex Juarez
October 31, 2019
Just bought my first car from here, very easy and dependable! Excellent customer service! Plus, it’s affordable! Even to a college student like me! dependable! Excellent customer service! Plus, it’s affordable! Even to a college student like me! More
by Tori Towers
Other Employees Tagged: Tim Flanagan
October 25, 2019
Top notch! Worked with Matt Hansen to purchase a new Tiguan. Matt was very helpful and willing to help us at our pace not his. We will definatly be back in the Worked with Matt Hansen to purchase a new Tiguan. Matt was very helpful and willing to help us at our pace not his. We will definatly be back in the future to purchase a new car from Matt again. More
by Mr.G
