Matt Hadley
Matt Hadley at Toyota of Bourbonnais
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Matt Hadley

Sales Consultant

Toyota of Bourbonnais

555 William R Latham Senior Dr.
Bourbonnais, IL 60914

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4.7
101 Reviews

Hi guys, thanks for taking the time to read my bio. Customer service is my main objective. I strive for excellence and I truly believe that in this profession I can help people. If it's by lowering your payment or getting you into your dream car I'll be here to help you along the way. Also as a father of four I understand that safety is a major concern and I do believe that our Toyota brand is the safest on the road. Thanks again for considering us here at Toyota of Bourbonnais.

Dealership Experience

10 yrs, 9 mos

4.7

101 Reviews

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101 Reviews of Matt Hadley

September 03, 2024

Dealership Rating
Employee Rating

April is very knowledgable and dedicated, she stayed in touch with me the entire time which only made the buying experience even more enjoyable. She also kept me well informed along the way about timing an More

by dainius75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, April Stratton

Sep 04, 2024

Toyota of Bourbonnais responded

Thank you for sharing your experience! We’re delighted to hear that April made your car-buying experience so enjoyable and stress-free. Her dedication, knowledge, and honesty clearly made a big difference, and we're glad you felt relaxed and comfortable throughout the process. Your recommendation means a lot to us, and we're happy that you're pleased with your new vehicle. Thank you for choosing Toyota of Bourbonnais, and enjoy your new car!

August 28, 2024

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Employee Rating

A huge thank you to Matt for helping my mom get her first brand new car ever! You made the whole process quick, smoith, and painless! Also Dan in finance was amazing as well. Huge thanks to Toyota of Bourbon More

by Tlpeters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Aug 30, 2024

Toyota of Bourbonnais responded

It's wonderful that Matt and Dan made your mom's first new car purchase such a positive experience! If there's anything else you need, feel free to reach out.

July 21, 2024

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Employee Rating

I had a great experience with Matt and Gang at Toyota of Bourbonnais. I came in to the lot looking for a replacement for my 2017 Ford Escape. That I had been reefing on as a work vehicle in the Solar Indust More

by Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam LaMargo, Caleb the legend from Financing

Jul 26, 2024

Toyota of Bourbonnais responded

Thank you for sharing your amazing experience! We're delighted to hear that Matt, Caleb, and Sam provided exceptional service and made your car-buying process enjoyable. Your kind words and high recommendation mean a lot to us. Enjoy your 2014 Ford Focus, and thank you for choosing Toyota of Bourbonnais. We look forward to serving you again! Best regards, The Toyota of Bourbonnais Team

July 06, 2024

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Matt was super friendly, really helpful with the whole process, and by far the best salesman we have ever interacted with give that man a raise More

by michaeltheisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2024

Toyota of Bourbonnais responded

Thank you for your kind review! We're delighted to hear that Matt was super friendly and helpful throughout the entire process. Your feedback means a lot, and we'll be sure to share your praise with him. We appreciate your recommendation and look forward to serving you again!

June 27, 2024

Dealership Rating
Employee Rating

Great customer contact, followed through with great service. Was a 10 in all aspects. All employed always deliver with courtesy and friendly service. Thank You More

by jeffrey_riegel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand

Jul 01, 2024

Toyota of Bourbonnais responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and service department. Providing courteous and friendly service is important to us, and we're delighted that we delivered on all aspects of your visit. Thank you for choosing us!

May 16, 2024

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Employee Rating

Matt Hadley was a pleasure to work with. He is very knowledgably about the cars and very helpful. He is willing to go out of his way to help. He even gave us his personal phone number in More

by Sherry E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

May 16, 2024

Sherry E responded

Love the car!! Thank you for all your help.

May 09, 2024

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We had a great experience during the process of purchasing our 2004 Jeep. Matt was a pleasure to work with both on the phone & in person. We were greeted upon our arrival after a 4 hour drive with More

by jmford3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 14, 2024

Toyota of Bourbonnais responded

We're thrilled to hear that you had a great experience purchasing your Jeep at our dealership! Matt and the team strive to make every customer feel welcome and valued, and it's fantastic to know that you felt at ease throughout the process. Your satisfaction is our priority, and we're glad we could provide you with excellent service. Thank you for choosing us, and we look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out. Safe travels in your new Jeep!

May 01, 2024

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Employee Rating

This dealership was a pleasure to work with. Very professional and friendly. Would highly recommend to anyone. More

by johnbruckman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Lisa Rushakoff

May 03, 2024

Toyota of Bourbonnais responded

Hi John, thank you for the positive review. We are happy to hear you had a great experience with us here at Toyota of Bourbonnais! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

April 28, 2024

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Employee Rating

Thank you for your knowledge and patience! Loving my NEW car! #fivestars I’m telling all of my people to go see Matt! More

by esrbth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Apr 30, 2024

Toyota of Bourbonnais responded

You're very welcome! We're thrilled to hear that you're loving your new car and that Matt provided you with a positive experience. Thank you for the five-star review and for recommending us to your friends and family. We look forward to serving you again in the future!

April 26, 2024

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Employee Rating

The team over at Toyota of Bourbonnais are masters of their craft. From communications with Matt and him making me feel at home to leaving the same day with the car that I wanted they have found a lifelo More

by ivanespinozagrv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Toyota of Bourbonnais responded

Thank you so much for your glowing review! We're thrilled to hear that our team, especially Matt, made you feel at home and helped you find the car you wanted. We're honored to have gained a lifelong customer in you and look forward to serving you for years to come.

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